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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

4.0
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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November 30, 2020

The employees were professional and also rendered excellent customer customer. Service was conducted on a reasonable amount of time and the service call me on my phone upon completion to pick up my More

by FATMATABCOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Fred Anderson Toyota of Sanford responded

Hi, thanks for your praise and kind comments about the team at Fred Anderson Toyota of Sanford. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 29, 2020

As usual the Service team was outstanding and my vehicle was well taken care of. Advisors are always polite and willing to make it a positive experience. More

by WEHRLY1BIRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther
Dec 01, 2020 -

Fred Anderson Toyota of Sanford responded

Hi! We appreciate your positive review about your recent experience with Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2020

Thank you for helping my daughter with her car. Especially being so far away from home for college. We really appreciated all the help and looking forward to future business. More

by JohnS.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Fred Anderson Toyota of Sanford responded

Hi John., we here at Fred Anderson Toyota of Sanford are very happy to have provided your daughter with such a positive experience! Tell her please don't hesitate to reach out if there's anything additional we can do. Happy trails!

November 24, 2020

The service went fine but the service rep has blown me off twice in two services. I have warranty work on the truck. They say they’ll call back when the part comes in but don’t. 5k later, problem still ex More

by BLACKHAWK41583
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luther White
November 23, 2020

I drive out of my way to come to this toyota these guys and gals at Fred Anderson is just a different type of people theyre are kind and work so well and speedy! I will continue to use them while I'm here More

by COURTNEY3125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijio "Marco" Marcoviche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Murchison
Nov 24, 2020 -

Fred Anderson Toyota of Sanford responded

Courtney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Sanford. We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2020

Brandt (sp?) was great. I was very pleased with his communications and advice. I'll come back next time. Thanks. Well done, but expensive. Glenn More

by gtcamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandt??
Nov 24, 2020 -

Fred Anderson Toyota of Sanford responded

Hello! Thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Sanford! We do hope we can be of assistance in the future. Take care!

November 19, 2020

The service dept at Fred Anderson Toyota is always professional and courteous. The service staff go out of their way to ensure the customer is satisfied and even apply service discounts that the custo More

by m.peveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for all your kind words regarding your visit! We look forward to continually taking care of you in the future! Greg Davison-GM

November 18, 2020

They claimed I needed new front brakes without any test drive to listen to the odd sounds which was the reason I brought my car in. More

by SHORTKAKE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
O’Besso
November 17, 2020

Car was left in Maintenance needed see dealer for service. I tried numerous of times to get that reset; too no avail. Called service department and was given different directions, neither worked. I More

by Warrior762
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Fred Anderson Toyota of Sanford responded

Evening, I would like the chance to help correct the issues. Please give me a call directly to assist in the remedy. Thank you again- Bryan Newton/Service Manager 919.895.6505

November 17, 2020

I was well pleased with the experience I had with the service department. I will have my next service done there in the future . It would be nice to get a discount coupon for my next service. More

by JAMESEDGAR.NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to say many kind words about your recent visit with us! We look forward to a continued relationship with us! Greg Davison-GM 919.895.6516