Fred Anderson Toyota of Sanford - Service Center
Sanford, NC
1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center
NC State Inspection I have purchased vehicles and had them serviced at Sanford Toyota and had excellent service. The personnel are knowledgeable an friendly. They know I have purchased vehicles and had them serviced at Sanford Toyota and had excellent service. The personnel are knowledgeable an friendly. They know Toyotas and offer suggestion to keep you reminded of when service maybe needed. They also wash my vehicles each time they are serviced. More
I was hesitant to sit in the waiting room due to Corona virus situation. When I mentioned that as I was discussing scheduling maintenance they said pick up and drop off service was available. So I schedul virus situation. When I mentioned that as I was discussing scheduling maintenance they said pick up and drop off service was available. So I scheduled that and it worked very well More
In & out in less than 45 minutes. My brand new Tacoma needed it's 5000 mile service. I called the dealership & was able to get an appointment for that very same morning. I showed up a My brand new Tacoma needed it's 5000 mile service. I called the dealership & was able to get an appointment for that very same morning. I showed up a few minutes early, but the service representative was glad to start the process. Less than 45 minutes later, my truck was ready & I was on my way. More
willing to answer questions take the time with you go out of there way to help you to get a deal. make you feel welcome. willing to get you the best financing possible for you. go out of there way to help you to get a deal. make you feel welcome. willing to get you the best financing possible for you. More
Not good. Totally dissatisfied. Not enough words to say how bad this trip went. Still had problems they indicated were fixed. Tire rotation and inspection. how bad this trip went. Still had problems they indicated were fixed. Tire rotation and inspection. More
I bought my Camry from this dealership and it was everything I wanted. Part of the package was to have the windows tinted. I’ve had to take my car back multiple times to have the tint fixed. Bubbles, everything I wanted. Part of the package was to have the windows tinted. I’ve had to take my car back multiple times to have the tint fixed. Bubbles, scratches and the tint was peeling up. Also while my windows were being tinted my brand new car was scratched and interior damaged also. Left completely dirty. After the last time I was told they would fix it but I haven’t heard a single word from them due to the current world situation. I have been very patient with all of these situations but now I’m past that. Luther was very compassionate about the whole situation but the whole situation has been terrible. The car was at the dealership more than it was in my own possession the first month of owning it. I’m still waiting to get my tint fixed. More
Customer service is always great. The waiting room is always super clean. Coffee and bottles water is always offered free of charge and I’m always in and out in a timely manner. always super clean. Coffee and bottles water is always offered free of charge and I’m always in and out in a timely manner. More
The service advisor was extremely welcoming, as this was my first visit to Fred Anderson’s. We only recently moved into the area. He was very professional and efficient. The service was completed in a ti my first visit to Fred Anderson’s. We only recently moved into the area. He was very professional and efficient. The service was completed in a timely manner. More
Service above and beyond I had some in depth engine work done on my Prius. The service department team took extremely good care and even though it wasnt fixed on the first re I had some in depth engine work done on my Prius. The service department team took extremely good care and even though it wasnt fixed on the first repair, they made sure it was done right. Now I have my car back and it runs perfect. Thanks! More
I've always been treated as though I were the only customer. Great customer service! Always a pleasure to see Jimmy when I use the shuttle service. customer. Great customer service! Always a pleasure to see Jimmy when I use the shuttle service. More