Fred Anderson Toyota of Sanford - Service Center
Sanford, NC
1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center
This Toyota dealership is awesome! They are professional, honest, and work hard to guarantee quality service at an affordable/ fair price. Thank you for the exceptional experience. -Maranda honest, and work hard to guarantee quality service at an affordable/ fair price. Thank you for the exceptional experience. -Maranda More
Spot on Went in for an oil change and tire balance. They did the full blown checkup and found my filters to be dirty - got those replaced, tires balanced and Went in for an oil change and tire balance. They did the full blown checkup and found my filters to be dirty - got those replaced, tires balanced and rotated, and the oil change. Free wash too! More
The sanford dealership has owed me $100 for over a month for a repair they did to my wifes rav 4 that was covered by warranty. Have not seen it yet Whats the problem? Hylton Lawrence for a repair they did to my wifes rav 4 that was covered by warranty. Have not seen it yet Whats the problem? Hylton Lawrence More
I was very disappointed with the service advisor. I wrote on the coupon and reiterating twice to the service adviser to inform the mechanic not to change my wiper blades because I had just replaced the wrote on the coupon and reiterating twice to the service adviser to inform the mechanic not to change my wiper blades because I had just replaced the wiper blades. ( New wiper blades came with the coupon along with a oil change and tire rotation). I told him to put the new wiper blades in the car on the passenger side. I was informed that the mechanic did replace the blades and threw the ones he took off the car away. The service adviser then told me he would give me an additional set to replace the ones that was thrown away and they would be inside the car on the passenger side. Well he did give me a new set of wiper blades but they were for a Hybrid vehicle which I DO NOT have. I have a 2010 Toyota Camry LE 6 cylinder. The blades was not the same size 1 was 20 inches and 1 was 24 inches they do not fit my car. They did not cut the Maintenance light off or do a multi point inspection to inform me what if needed any additional maintenance. I feel this adviser is very dishonest and do not care about pleasing the customer. This is the worst experience I have had with the Service Department. More
Required service 65,000 mile service on our Highlander. Alternator belt needed replacing. Thanks for letting us know as we take long driving trips. Kyle kept us inf 65,000 mile service on our Highlander. Alternator belt needed replacing. Thanks for letting us know as we take long driving trips. Kyle kept us informed and asked if wanted car washed. Have always had good service reps and service since arriving in Sanford 15 years ago. More
I called the dealership for service three different times. I was told that it was being treated as an urgent issue and never wants received a return call. times. I was told that it was being treated as an urgent issue and never wants received a return call. More
My service experience was excellent. Service employees were courteous and responsive. The service was completed in a timely manner . I will return for service in the future. were courteous and responsive. The service was completed in a timely manner . I will return for service in the future. More
Awesome sells department I have purchased a preowned vehicle and could not have been treated any better. That you Eli for your passion in pleasing your customer. I will reco I have purchased a preowned vehicle and could not have been treated any better. That you Eli for your passion in pleasing your customer. I will recommend you to any of my friends looking to Purchase a car. Thank you Elke More
Quick and easy sales process. Absolutely the most organized and quickest service department I have ever dealt with! I drive from and hour and fifteen minutes away just to use their service department organized and quickest service department I have ever dealt with! I drive from and hour and fifteen minutes away just to use their service department! More
Accommodating staff. But I am uncertain of how they handled my car safely during my maintenance check up due to COVID-19. Social distancing while waiting for my car was totally acceptable. handled my car safely during my maintenance check up due to COVID-19. Social distancing while waiting for my car was totally acceptable. More