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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

4.0
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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July 07, 2020

This Toyota dealership is awesome! They are professional, honest, and work hard to guarantee quality service at an affordable/ fair price. Thank you for the exceptional experience. -Maranda More

by mrh582
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther and Michael
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

Hi, we're so happy the team here at Fred Anderson Toyota of Sanford was able to help you out! We're looking forward to your next visit with us!

July 07, 2020

Spot on Went in for an oil change and tire balance. They did the full blown checkup and found my filters to be dirty - got those replaced, tires balanced and More

by DivotSanford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

Hello Divotsanford, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Sanford. We're looking forward to your next visit with us!

July 03, 2020

The sanford dealership has owed me $100 for over a month for a repair they did to my wifes rav 4 that was covered by warranty. Have not seen it yet Whats the problem? Hylton Lawrence More

by hlaw12
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Sanford. Please don't hesitate to reach out if there's any additional questions you still have. We're happy to help with any concerns you still have.

July 02, 2020

I was very disappointed with the service advisor. I wrote on the coupon and reiterating twice to the service adviser to inform the mechanic not to change my wiper blades because I had just replaced the More

by APRIL_NANCE
Recommend Dealer
No
Employees Worked With
Chan Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for letting us know about your recent visit to Fred Anderson Toyota of Sanford. Please reach out to General Manager Greg Davison at (919) 895-6516 when you have a chance so we can address this situation directly. Thank you, and have a great day.

July 01, 2020

Required service 65,000 mile service on our Highlander. Alternator belt needed replacing. Thanks for letting us know as we take long driving trips. Kyle kept us inf More

by EDMISH5660
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

Reviews like this give us motivation and help us ensure we provide the high-quality care expected here at Fred Anderson Toyota of Sanford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2020

I called the dealership for service three different times. I was told that it was being treated as an urgent issue and never wants received a return call. More

by saundersjimw
Recommend Dealer
No
Employees Worked With
Chan Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Fred Anderson Toyota of Sanford responded

Hello, we regret to hear that you had this experience with us. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you: Greg Davison, at (919) 895-6516

June 30, 2020

My service experience was excellent. Service employees were courteous and responsive. The service was completed in a timely manner . I will return for service in the future. More

by pmmpack
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

We are so happy to read such a great review about Fred Anderson Toyota of Sanford! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 30, 2020

Awesome sells department I have purchased a preowned vehicle and could not have been treated any better. That you Eli for your passion in pleasing your customer. I will reco More

by ELKELARGENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ELI COLONROCHE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

Elkelargent, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Sanford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2020

Quick and easy sales process. Absolutely the most organized and quickest service department I have ever dealt with! I drive from and hour and fifteen minutes away just to use their service department More

by clintondmv
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Gomillion
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

Clintondmv, your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2020

Accommodating staff. But I am uncertain of how they handled my car safely during my maintenance check up due to COVID-19. Social distancing while waiting for my car was totally acceptable. More

by CINDARELA3
Recommend Dealer
Yes
Employees Worked With
I don’t know who I worked with
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

We here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

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