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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

4.0
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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July 20, 2020

I go to the Fred Anderson in Sanford because it is closest to my home. It is a Toyota dealer and I have a Nissan. They could not inform me what was going on with a noise I was hearing in the front end More

by JANETMACIE7
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Fred Anderson Toyota of Sanford responded

Janet, we regret to hear that you had a negative experience at Fred Anderson Toyota of Sanford, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further.

July 20, 2020

This Toyota dealership is the best in the country in my opinion. They treat you like family.they restored my headlight lens and they look brand new. More

by FRED.SAVINA
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Fred Anderson Toyota of Sanford responded

Fred, thank you for sharing your positive experience at Fred Anderson Toyota of Sanford! We sincerely thank you for the positive review and look forward to seeing you again soon!

July 14, 2020

To expensive What the people tried to sell me was 2 tires for 388.00. I went to NTB and purchased 4 tire of the same quality for 422.00. Tires are slightly out of More

by SAINTSFANINAJUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

We will do our best to improve our service to assist you in the future. Take care!

July 14, 2020

Yes, the experience was great this time, I guess because didn’t have as many customers.... did run my care they care wash this time...... More

by allan_lawson2000
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

Allan, we're glad you had such a wonderful experience at Fred Anderson Toyota of Sanford! Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2020

Warranty work One of the air conditioning lines blew out and the A/C stopped working. The vehicle had only 3000 miles on it. I dropped the car off on a Sunday beca More

by RAMC1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

We are very happy that the team here at Fred Anderson Toyota of Sanford could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 13, 2020

Great service I've never been here before. I'll be coming back for sure. Everyone was really helpful and explained everything in detail. You've won a customer! More

by RAM.UPADHYAYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

We appreciate your positive review about your recent experience with Fred Anderson Toyota of Sanford! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2020

The service representative was thorough, nice, and professional. He went over my service and other deals that may interest me. Thank you for your support! More

by MYA
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

Mya, thanks for your praise and kind comments about the team at Fred Anderson Toyota of Sanford. Thank you again for leaving us this response!

July 10, 2020

I drive 1 hour from my home to have Alex Polky service my Highlander. Julian Hernandez is a great service advisor. As long as I can continue to communicate directly with Alex & Julian I will continue to hav More

by CHELBIE
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALEX POLKY IS THE REASON I continue to drive 1 hour for service
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

Chelbie, your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

July 08, 2020

First Service check and Kyle James was who I dealt with and he was great to work with. Will be going back for all service needs. More

by COOPERW1988
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Sanford. We sincerely thank you for the positive review and look forward to seeing you again soon!

July 08, 2020

Good but could have better Got an oil change which was great, but tire pressure light was left on-should have checked it and turned it off until next oil change More

by ERNEST.RAMSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2020 -

Fred Anderson Toyota of Sanford responded

Hi Ernest, thank you for taking the time to leave a review for us at Fred Anderson Toyota of Sanford. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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