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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

4.0
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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August 04, 2020

While I am still very upset with the performance of my 4Runner, really appreciate Kyle and his hard work to make the best of a poor situation. More

by BETTINA.G.THOMAS
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Fred Anderson Toyota of Sanford responded

Bettina, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Sanford. We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2020

Easy drop-off & Pick-Up Friendly service with both drop off and pick up; easy and quick drop off and pick up. Someone Called to review service summary and let me know if was More

by paulamarieparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know
Aug 06, 2020 -

Fred Anderson Toyota of Sanford responded

Paula, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! Thank you so much again for your feedback! We hope you have a great day!

August 03, 2020

The staff actually cares. A rare quality. Always a pleasure getting my car serviced at Fred Anderson Toyota of Sanford. Thank you very much! Keep up the great work! More

by Diane
Recommend Dealer
Yes
Employees Worked With
Not sure what his name is. Was a 5 star rating.
Aug 05, 2020 -

Fred Anderson Toyota of Sanford responded

Diane, we are so happy to read such a great review about Fred Anderson Toyota of Sanford! We hope to be of service to you again in the future. Safe travels!

August 03, 2020

Service department was great and very helpful. Friendly advisor and did not try to sell me extra service. Technician did a great job of explaining what he did and future services of souls need. More

by rchapin
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther White and Alex Polky
Aug 05, 2020 -

Fred Anderson Toyota of Sanford responded

Rchapin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Sanford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2020

Great and courteous service. Great value. The service was prompt and timely. Done sooner than expected and the price was amazing. Will be returning for future service. More

by juansuliveras
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Fred Anderson Toyota of Sanford responded

Juan, we're glad you had such a wonderful experience at Fred Anderson Toyota of Sanford! We sincerely thank you for the positive review and look forward to seeing you again soon!

August 02, 2020

Professional, courtesy, attentive. About my Toyota Camry from Fred Anderson for just one reason. It came with a lifetime warranty on the transmission and the motor as long as I kept up the oil changes. The More

by jehaze67
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Aug 04, 2020 -

Fred Anderson Toyota of Sanford responded

Hi, thank you for taking the time to leave a review for us at Fred Anderson Toyota of Sanford. We're happy we could meet your expectations! We hope you have a great day!

August 02, 2020

Great Service Department. Kyle James was the Service Department Representative that I dealt with. I have a 2017 RAV4 that I brought in for it’s 65,000 mile service. More

by MLCOX
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Fred Anderson Toyota of Sanford responded

Hi Mlcox, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! We hope you have a great day!

August 01, 2020

geting "new" toyota inspected for my first time I found the service department to be courteous, kind, and thorough in inspecting my recently purchased 2017 Toyota for the first time. The work was c More

by Jim Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Murchison
Aug 04, 2020 -

Fred Anderson Toyota of Sanford responded

Jim, thank you so much for the positive review of Fred Anderson Toyota of Sanford! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 30, 2020

I had no appointment, short wait for car to be taken into service. Entire time was good, I was made aware of findings and service continued. There was a chair outside of service where I could read and enjo More

by ElaineM
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Fred Anderson Toyota of Sanford responded

Elainem, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Sanford. Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2020

They didn't listen My 2015 Prius has been running rough. At low speeds, it seems to sputter and struggle to run smoothly. It feels like the fuel injection is incorrect. More

by JMUNDY2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not remember the name of the service member I dealt with.
Aug 10, 2020 -

Fred Anderson Toyota of Sanford responded

We are sorry to hear about your recent experience in the service department. I would like to hear more about your visit and work towards a resolution. Please call me directly at the number listed below. Bryan Newton- Service Manager 919.895.6505

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