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Fred Anderson Toyota of Sanford - Service Center
Sanford, NC
1,075 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center
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August 17, 2020
Very clean and friendly environment. I brought my car in for a service and was out in no time. Everyone was very helpful and I will be coming back!!! for a service and was out in no time. Everyone was very helpful and I will be coming back!!! More
by BROWNDEB59
Verified Customer
August 17, 2020
Very Friendly and customer oriented. Always dependable and they work hard to get you in and out in a timely manner. I had major repairs done and they provided shuttle service. They truly get it....they al and they work hard to get you in and out in a timely manner. I had major repairs done and they provided shuttle service. They truly get it....they always make the customer their #1 priority! More
by MCVEIGH.HEASTER
August 14, 2020
Poor follow up and quality-car malfunctioned numerous times after repair; could not get callbacks when requested for numerous days; fuel pump repair needed 3 times and still had check engine light come o times after repair; could not get callbacks when requested for numerous days; fuel pump repair needed 3 times and still had check engine light come on so took it to a different Toyota dealership More
by NANWAZZ
Employees Worked With
Bryant, Bryan Newton
August 12, 2020
We had a great visit when we brought our car in for service. I like how they get you in and out. Thank y’all for everything. service. I like how they get you in and out. Thank y’all for everything. More
by Hazeleyes22
August 09, 2020
Overbooked? Routine recall. Was told, if nothing was amiss, it would take 45 minutes. Took over 3 hrs. MANY cars in line when I arrived on time for my appointment Routine recall. Was told, if nothing was amiss, it would take 45 minutes. Took over 3 hrs. MANY cars in line when I arrived on time for my appointment. Service center looked overbooked. More
by mattimoetm
Employees Worked With
August 09, 2020
Vehicle Properly Serviced As usual I felt my vehicle was properly serviced. This includes current needs and letting my know anything above normal maintenance coming in the nea As usual I felt my vehicle was properly serviced. This includes current needs and letting my know anything above normal maintenance coming in the near future. My only complaint is that the elapsed time for service seems long. More
by BGOLFER
Employees Worked With
August 09, 2020
I'm really disapointed I went Saturday, august 1st because I had an appointment at 7:00a.m they took my car around 7:20 and then Julian Hernandez told me I have to wait about 1 hour and 30 minutos but because I had an appointment at 7:00a.m they took my car around 7:20 and then Julian Hernandez told me I have to wait about 1 hour and 30 minutos but when 45 to 50 minutes had passed he told me that they don't have the parts for my car. He also said the parts would arrive on tuesday august 4th in the afternoon and that he would call me to let me know, but today is august 9th and I'm still waiting for my car service. Julian Hernandez hasnt called me yet. They have a bad service and very irresponsable people working there. They have very, very unprofessional staff. More
by ALBAYERO96
Employees Worked With
August 07, 2020
I am impressed with h the maintenance department, I transferred my truck from a dealer in Pinehurst North Carolina due to the poor service that they provided. The whole staff is very professional an transferred my truck from a dealer in Pinehurst North Carolina due to the poor service that they provided. The whole staff is very professional and a pleasure to deal with. More
by DEHRINGF
Employees Worked With
August 05, 2020
Outside Accommodations: Thank you for a quick and efficient service visit.....my preference was to sit outside and I couldn't have been more pleased, you made social distanci Thank you for a quick and efficient service visit.....my preference was to sit outside and I couldn't have been more pleased, you made social distancing for us a breeze. Again thank you. More
by rockmore2
August 04, 2020
Always professional and friendly. Danny was very helpful providing information on alternator for my Tundra. He informed me of up coming maintenance and using the Fred Anderson coupons. Danny was very helpful providing information on alternator for my Tundra. He informed me of up coming maintenance and using the Fred Anderson coupons. I had a savings of fifty dollars. Great guys, great place to bring my vehicle. I trust them. More
by StevenCardona093
Employees Worked With
Danny Aguilar
