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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

4.0
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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April 04, 2018

Not that great I was not happy that you wanted to charge me for a tire rotation when I bought the tires from you. If I would have known that when I bought the tires More

by T_SABOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chan Coleman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Fred Anderson Toyota of Sanford responded

We're sorry to hear about your recent experience. We value you as a customer, so we'd love to speak to you directly. At your earliest convenience, please contact Greg Davison at (919) 895-6516

April 04, 2018

Friendly and accommodating This was my first visit after switching my service needs from another Toyota Dealership. They made me an appointment at the time I requested, did the More

by Paul Flowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff DeMeyer
April 04, 2018

Listen to Customer Ordered TIRES prior to appointment;they were sold! Asked to call if problem;no call. Service Mgr. fixed but wasted most of my day for unnecessary prob More

by dycole50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark , Jeff DeMeyer
April 03, 2018

fast and friendly I gave you five stars because of the excellent service and helpful staff, the I had to wait was less than an hour fast service. More

by designer
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ahlmark
April 03, 2018

My Second Time Around Mr. Byron Butler, is a True Professional, Nothing shorter than Excellent! He has sold me Two Tacoma's 2014 and my recent purchase my 2017 Tacoma. He e More

by SPENCERMM2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Butler
April 03, 2018

service I come in for service and I get exactly that and I do not know of any thing chan or others could do to make my experience better. I would give this w More

by joro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2018

good service had recalls taken care of the doors on van and had oil changed and tires rotated employee's was friendly and keep me updated good serv More

by JKAMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
April 02, 2018

Third time I filled this in ... hope you get this time Recall of passenger airbag problem, also installation of four new tires on my 2009 Corolla LE sedan Service rep was Kyle James -- gal at payment wi More

by gramjan4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle James, also lady at payment window
April 02, 2018

my experience was very fast and efficient just like before I thought every thing went very well and I was treated nicely and didn't have to wait very long in your very nice waiting area. More

by WNCABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure which one
April 01, 2018

Outstanding Servive There were two separate items to be addressed, first a scheduled oil change service for one Toyota that was superbly done and Fred Anderson also took More

by RavDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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