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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

4.0
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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April 17, 2018

Good servicing. Quick and relevant. Was quick, nice, fast and nice service. Asked for drop-off and pick-up and it was fast as well. Very impressed with the speed of work. More

by DAVE.SAMEER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know the names
Apr 17, 2018 -

Fred Anderson Toyota of Sanford responded

Dave, thank you for the five-star review. We're happy to hear our team worked efficiently to get your service done fast. We hope you enjoy your newly serviced vehicle!

April 17, 2018

Professional and Thorough I had to wait a bit for my oil change, even after having an appointment, but it was a Saturday and rather busy. Everyone was professional, pleasant, a More

by lmsalmon85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Gaines, Jay Baker, Luther White, Jeff DeMeyer
Apr 17, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive feedback! Our most sincere apologies on the initial delay, We're glad you found our team to be helpful and pleasant. Come again soon!

April 17, 2018

Tire Pressure alarm won’t stay reset. Took car in. Told service desk of problem with the tire light staying on not staying reset. Dropped off keys. Less than an hour later service desk cam More

by DCPK4252012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
Apr 18, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for getting in touch! We're sorry to hear the issue wasn't fixed to your expectations. We'd like to help you get the issue resolved, so please contact our General Manager, Greg Davison at (919) 895-6516

April 15, 2018

Good Service Experience My great service experience began when I made the appointment. I had a tight schedule and needed to get the oil changed and tires rotated at once. M More

by fields180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Gomillion
Apr 17, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for the review! We're happy we could provide you with such a positive experience and that our team worked with your tight schedule. We look forward to having you again.

April 14, 2018

Great experience Brought my 09 Camry in for the oil consumption test. It qualified and Toyota will be rebuilding my engine. Was given a brand new Corolla to drive whil More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Fred Anderson Toyota of Sanford responded

David, thank you so much for the kind words. Our service team stands by our customers so we're happy to hear you had a pleasant experience. Thanks for choosing us!

April 13, 2018

Courteous, honest and professional This was a standard service call. The service advisor listened to my needs and concerns, kept me advised on progress and completed the work in a very More

by WDF1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle James
Apr 17, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for choosing us for you service needs! We're thrilled to hear we met your expectations and that our team was courteous and professional. We look forward to serving you again.

April 13, 2018

Factory repair notice. Brought Tacoma in for drive shaft spider joint replacement due to rattle and noise. Upon receiving “repaired” Tacoma I notice a loud scraping noise! A More

by SGTROJAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan and Jimmy, Luther White
Apr 17, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive feedback and for allowing us to correct the issue. We know there are other options for service so we appreciate you choosing our dealership. Come again soon and enjoy your newly serviced Tacoma.

April 13, 2018

Great Service Great customer service and friendly staff. Very clean waiting room. Would visit again and recommend to friend and family. Thank you for a great serv More

by black2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
Apr 17, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for the awesome feedback! We are happy to hear you had such a pleasant experience at our dealership. We look forward to taking care of you and your vehicle needs in the future.

April 12, 2018

Always a great Service Center Excellent professional service center. Everything was repaired as requested to include a new battery. Chan is my man and he always ensure that I get t More

by DAVISDK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Geiger
Apr 13, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for stopping by! Our Service Center techs are highly trained to get any job done, fast. We're glad your experience was excellent. Come again soon!

April 11, 2018

Completed requested work on time and thorough. Nothing else to add, the work was done as requested, the service advisor was professional and detailed. The car was returned cleaned and washed as pr More

by barrycindys727
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Fred Anderson Toyota of Sanford responded

Barry, thank you for the five-star review! We look forward to taking care of you in the future.

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