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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

4.0
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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September 09, 2020

I’ve had several major repairs on a Siena purchased at Fred Anderson. They never have a loaner vehicle and it’s a car lot. More

by JSULLIV351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Fred Anderson Toyota of Sanford responded

Hello there, we'd like to get more details about this and aim to improve. Please call General Manager Greg Davison at 919.895.6516 at your earliest convenience. Thank you.

September 09, 2020

Excellent service. The technicians noticed that our alignment was out of line when we went in for a routine visit. The service department was able to get us all taken care of. More

by SEAN.BOYKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Fred Anderson Toyota of Sanford responded

Hi Sean, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out.

September 09, 2020

This is the most wonderful and caring dealership in the Harnett-Lee County area in my opinion. They go above and beyond to help their service customers. Chan Coleman and Brian Elder are my heroes. More

by SASPEN0104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Elder, Service, 5 stars plus
Sep 11, 2020 -

Fred Anderson Toyota of Sanford responded

We are so happy to read such a great review about Fred Anderson Toyota of Sanford! Thank you for letting our team know how we did. We look forward to helping again in the future. Take care!

September 09, 2020

Fast and reliable service...service manager was helpful, friendly. The work done on my car was expedite and reasonably priced. well done & I will be coming back. More

by keithwgallaghersr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Sep 11, 2020 -

Fred Anderson Toyota of Sanford responded

Keith, thank you for rating Fred Anderson Toyota of Sanford so highly! We're looking forward to your next visit with us. Take care!

September 02, 2020

very good customer service. But the lifetime oil guarantee is a fraud. the first two years it was fine. because it was paid by the Toyota company. But when the dealer starts to pay. you have to More

by maciasch.eduardo
Recommend Dealer
No
Employees Worked With
Chan Coleman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Fred Anderson Toyota of Sanford responded

We'd like the opportunity to address this concern with you directly. Please call General Manager Greg Davison at 919.895.6516 at your earliest convenience. Thank you.

September 01, 2020

We recently moved to the area so this visit was our first time in the dealership. Everyone we met was friendly, helpful and professional. Work was completed in a timely fashion and they even washed our car. More

by nancyfacemire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

Service department is wonderful, always a good experience, wait area is clean and pleasant and a shuttle service is provided if you need to shop nearby while you wait More

by SamFloyd673
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2020

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by DaveHunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

A/C was inoperable.. Trained technician located the problem quickly and had the air flowing in a very short time! Xenon was the name of my technician and his knowledge of my system allowed the repairs More

by TAKENABREAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xenon
Aug 31, 2020 -

Fred Anderson Toyota of Sanford responded

Hi there! We're so happy the team here at Fred Anderson Toyota of Sanford was able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2020

Service Department always takes care of everything when we visit. Whether it is for an inspection or oil change services they are always looking out for us. We greatly appreciate their services. We have More

by DARMORRELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees
Aug 31, 2020 -

Fred Anderson Toyota of Sanford responded

Darmorrell, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Sanford! We do hope we can be of assistance in the future. Take care!

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