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Fred Anderson Toyota of Sanford

Sanford, NC

4.3
1,982 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,982 reviews

November 18, 2020

They claimed I needed new front brakes without any test drive to listen to the odd sounds which was the reason I brought my car in. More

by SHORTKAKE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
O’Besso
November 17, 2020

Car was left in Maintenance needed see dealer for service. I tried numerous of times to get that reset; too no avail. Called service department and was given different directions, neither worked. I More

by Warrior762
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Fred Anderson Toyota of Sanford responded

Evening, I would like the chance to help correct the issues. Please give me a call directly to assist in the remedy. Thank you again- Bryan Newton/Service Manager 919.895.6505

November 17, 2020

I was well pleased with the experience I had with the service department. I will have my next service done there in the future . It would be nice to get a discount coupon for my next service. More

by JAMESEDGAR.NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to say many kind words about your recent visit with us! We look forward to a continued relationship with us! Greg Davison-GM 919.895.6516

November 17, 2020

Routine, prompt, clean. Inspection caught something that could be dangerous and alerted me. I feel an excellent relationship with the service department. Have had 3 cars serviced there for 9 years. More

by MIKE.FOCKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for your continued support with our Service Department. We look forward to many more years! Greg Davison-GM 919.895.6516

November 16, 2020

I went to have complementary oil change done on my Tacoma for which my lease expires in 2/21. Although the truck only had 10000 miles on it, they would not do oil change unless 24000 and 36000 mile service d More

by TLCLAY2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Nov 18, 2020 -

Fred Anderson Toyota of Sanford responded

Evening- Unfortunately the user name doesn't give me the ability to pull all of your information. Please call me at your earliest convenience and we can talk through the issues. Thank you again! Bryan Newton- Service Manager 919.895.6505

November 15, 2020

Friendly people who are willing to make a deal. Named a price and stuck to it with no games and so we left there with a new 4RUNNER! More

by PATTILANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barton, Lacy, and GM.
Nov 16, 2020 -

Fred Anderson Toyota of Sanford responded

Hello! We're glad you had such a wonderful experience at Fred Anderson Toyota of Sanford! Congrats on the new 4Runner! We do hope we can be of assistance in the future. Take care!

November 15, 2020

Great service, the time to get ready my car was good. They are friendly in the moment to explain any issue with your car. Recommended More

by igarcia8203
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Fred Anderson Toyota of Sanford responded

Hello! We appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Sanford. Thank you, and have a fantastic day!

November 13, 2020

David was a pleasure to work with!! He was very pleasant and not pushy. He was very knowledgeable about the Highlander I bought. Everyone at Fred Anderson was so friendly I was not sure I was in the right p More

by KATHY34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVID DARROW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Geiger, Jason Bell
Nov 16, 2020 -

Fred Anderson Toyota of Sanford responded

Hi Kathy! Thank you for your kind review; we are happy to pass along your comments to David and the team here at Fred Anderson Toyota of Sanford! We're looking forward to your next visit with us!

November 13, 2020

Luther is one of the reasons my wife is going to buy a Toyota. She is not ready to buy yet but the service department at Sanford Toyota convinced her that her next car should be serviced by this outstand More

by ednelson1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther
Nov 16, 2020 -

Fred Anderson Toyota of Sanford responded

Hi! Thank you for your kind words and this wonderful review of Fred Anderson Toyota of Sanford! We're glad Luther and the team could help. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2020

From the second I walked in I was welcomed with tons of smiles (behind the facemasks- of course) and warm greetings. I worked directly with Eli the entire time, who never once made me feel like he wasn't l More

by samantha.pierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
ELI COLONROCHE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Fred Anderson Toyota of Sanford responded

Hi Samantha, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! We are always more than happy to assist you if anything else comes up. Take care!

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