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Fred Anderson Toyota of Sanford

Sanford, NC

4.2
1,982 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,982 reviews

November 25, 2019

AMAZING! By far the best experience I've had at a dealership and I've been through some vehicles. They were so accommodating with keeping my girls busy while More

by hebbjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Davison, Jason Bell, Tiffany Posey
Dec 02, 2019 -

Fred Anderson Toyota of Sanford responded

hebbjd - We are so happy that you had an incredible and helpful experience at our dealership to handle all of your automotive needs! Visit us again soon.

November 25, 2019

No confidence at all in this service department Went in for my 18 month free service. Driving home I experienced an odor of burning hydrocarbons. Once I got home I found the oil cap missing. I lo More

by john.farmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chan Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Dec 05, 2019 -

Fred Anderson Toyota of Sanford responded

John - we are sorry to hear you have had a frustrating experience with us. We'd like to discuss your visit with us in greater detail. Please reach out to our General Manager, Greg Davison, at (919) 895-6516.

November 24, 2019

Was due a $60 credit and still haven’t received it. Was to get a military discount. Had to remind them after paying for service. they told me they would do another invoice for $60. Haven’t received it More

by DAVID.MAJOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember the name
November 24, 2019

Nice peoples They help me to get the car I was looking for, the try of my old car was a good deal with them, I was very satisfied with all of the people. More

by BETHANIADIAZJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Fred Anderson Toyota of Sanford responded

BETHANIADIAZJ - We are so happy that you had a great experience and that you received a awesome deal at our dealership.

November 24, 2019

Always great service I have utilized Fred Anderson Sanford for several years mainly for routine oil and filter changes and they have always done an excellent job! I would More

by TWISNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Nov 25, 2019 -

Fred Anderson Toyota of Sanford responded

TWISNER - Thanks for sharing your amazing service experience and recommending our dealership to your family. We appreciate your business.

November 23, 2019

Wish I never brought it into Sanford I came in for routine 45,000 mile service. While I was there they tried to sell me on $930-950 worth of service to replace my brake pads. Brake pads c More

by Unhappyveteran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Dec 09, 2019 -

Fred Anderson Toyota of Sanford responded

We are sorry to hear about your recent 1-star visit with our service department. We'd like to discuss your visit in further detail. Whenever you get a chance, please reach out to our General Manager, Greg Davison, at (919) 895-6516.

November 23, 2019

Regular oil change and service. Waited for car to be serviced. Nice comfortable area. Was offered doughnuts and something to drink. I don't remember the waiting time but seemed norma More

by MARGIE.S.RUBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Fred Anderson Toyota of Sanford responded

MARGIE.S.RUBIN - We are so happy that you had a satisfying service experience and that you received a great price on your tires.

November 23, 2019

Great Richard was great I really enjoyed my experience there and enjoyed everyone’s help and caring. I have been learning more and getting use to my new ca More

by kdills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bell, Wade Berard
Nov 25, 2019 -

Fred Anderson Toyota of Sanford responded

kdills - We are so pleased that you had a caring and helpful experience with Richard at our dealership. Congratulations on your new car!

November 22, 2019

3000 mile service. Appointment made by phone was very easy.. Good timely service. Got my car in on time as scheduled. Making app was easy on phone. Offering wash is nice but already clean so I declined. More

by ekspaulding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Fred Anderson Toyota of Sanford responded

ekspaulding - So happy to hear that you had a nice and effortless service appointment at our dealership, visit us again soon.

November 22, 2019

Awesome experience Freddy Davis helped put me and my wife in the perfect vehicle. I would definitely recommend him and Toyota in general to anyone I come in contact with More

by LB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ellis, Freddy Davis
Nov 25, 2019 -

Fred Anderson Toyota of Sanford responded

LB - So happy to hear that you and your wife have found the perfect vehicle with Freddy Davis. Thanks so much for leaving the review and recommending our dealership to others.

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