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Fred Anderson Toyota of Sanford

Sanford, NC

4.2
1,982 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,982 reviews

December 02, 2019

First Service of Highlander I was told the service would take approximately 2 to 3 hours. I arrived at 10:15 am. They could not find my appointment, which the salesman had calle More

by lewis.zachary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHRISTOPHER TESTA
Dec 05, 2019 -

Fred Anderson Toyota of Sanford responded

Zachary - we are sorry for the long wait and frustrating experience you've had with us. We hope you will give us another chance. Should you like to discuss any additional concerns, please don't hesitate to reach out to us directly.

December 01, 2019

Sometimes you have to pay So, I scheduled my regular 5,000 mile service (@115k).... and have had such pleasant serving at -0-$, due to my Family Plan, that was surprised to get More

by SYLVIANDICKENS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Fred Anderson Toyota of Sanford responded

SYLVIANDICKENS - We are glad to hear you had a great experience at our dealership! Thanks for sharing and giving us a review and for continuing to come back to Fred Anderson Toyota of Sanford.

December 01, 2019

Excellent They are by far the best people to work with and very friendly. They will try and get you what you want. Go visit them. More

by TCAMERON_03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Long, Jason Bell, Aaron Murchison
Dec 02, 2019 -

Fred Anderson Toyota of Sanford responded

TCAMERON_03 - So happy to hear that you had such a friendly and terrific experience at our dealership.

December 01, 2019

Service Bryant was my service rep. Brought my Camry in for regular service and they were courteous and timely as usual. Always a good experience. Thanks! More

by sashalek
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Dec 02, 2019 -

Fred Anderson Toyota of Sanford responded

sashalek - Happy to hear you had such a courteous and timely service experience at our dealership with Bryant at our dealership. Thanks for continuing to come back to Fred Anderson Toyota of Sanford.

November 30, 2019

Very Friendly I really enjoyed working with Tiffany. She was a great sales associate, very friendly. They gave me a good price for my trade. The only negative would More

by cacollins93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Posey
Dec 02, 2019 -

Fred Anderson Toyota of Sanford responded

cacollins93 - Happy to hear you had a very friendly and authentic experience with Tiffany at our dealership! Thanks for sharing and giving us a review.

November 30, 2019

Buying a new Highlander The process was very quick and easy! Would highly recommend this dealership to others looking for a Toyota. The extended Fred Anderson warranty is ve More

by lewis.zachary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRISTOPHER TESTA
Dec 02, 2019 -

Fred Anderson Toyota of Sanford responded

lewis.zachary - We work to give each customer a 5-star experience, happy to hear you received such courteous and professional service. Take care!

November 30, 2019

Great Service. Julian Hernandez was awesome. I needed to leave my vehicle for service for the day and he offered me a loaner vehicle in a few minutes. More

by SINGHRD7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Fred Anderson Toyota of Sanford responded

SINGHRD7 - Thanks for sharing the exceptional service experience you received at our dealership and for taking the time to leave us a review.

November 30, 2019

Great sales staff I was looking at a used Tacoma When Courtney met me on the lot first thing that Sunday morning I didn’t know they were open. She gave me some info I l More

by RICKYKIRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Geiger, Jason Bell, Wade Berard
Dec 02, 2019 -

Fred Anderson Toyota of Sanford responded

RICKYKIRK - Congratulations on your new Tacoma! We are so glad you had a pleasing and authentic experience with Courtney at our dealership! Thanks for sharing and giving us a review.

November 28, 2019

Great! Easy to work with, found what I was looking for. Great staff! Courtney is a pleasure to work with. Every department was helpful and the coffee is on p More

by james.a.buco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Geiger, Wade Berard
Dec 02, 2019 -

Fred Anderson Toyota of Sanford responded

james.a.buco - So glad you had a helpful and authentic experience with Courtney! Thanks for sharing and giving us a review.

November 25, 2019

Great experience We went to the dealership on a cold rainy day . The environment was welcoming and helpful . They listened to what I wanted and made my car buying a ea More

by vkiefert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Murchison
Dec 02, 2019 -

Fred Anderson Toyota of Sanford responded

vkiefert - Thank you for sharing! We are blown away that you received such a helpful and welcoming service at our dealership. We appreciate your business.

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