Fred Anderson Toyota of Sanford

Great experience Kyle was my service agent and he was very polite and accommodating. He advised me on the service needs of my vehicle and also the price of the servic Kyle was my service agent and he was very polite and accommodating. He advised me on the service needs of my vehicle and also the price of the service. More

I spoke with Courtney at 7:00 p.m., 12/4/2019. The service center worked me in at a time where I was told I would be scheduled. I was told I would be scheduled in at 8:30, but I was not on the sch The service center worked me in at a time where I was told I would be scheduled. I was told I would be scheduled in at 8:30, but I was not on the schedule. My car was given general service, but the one issue I have had since I purchased the car was not fixed- which I had already brought it in shortly after purchase. The person that checked me in for service walked out to the car with me, and we discussed the issue. I did not look at the car before I left, but the issue with the molding on the passenger side of the windshield had not been resolved. The service department handled everything well and I am not displeased with the service. I have relayed my concerns to Courtney in a follow up phone call. I am not filling out the bottom portion of the survey because the trail of people is to confusing. More

As expected.......friendly and well organized..clean bathroo The service and friendly atmosphere was well received..Quality of work and clean bathroom made my time there easy...also the wait room was neat and t The service and friendly atmosphere was well received..Quality of work and clean bathroom made my time there easy...also the wait room was neat and the snacks well recieved... thanks for that...GP More

Quick and easy Stopped in for my 15,000 miles check up. Everybody in the service department are very professional and prompt with making sure that everything was ta Stopped in for my 15,000 miles check up. Everybody in the service department are very professional and prompt with making sure that everything was taken care of. More

Amazing visit for service As usual, Toyota Sanford provides a great and timely experience. I had lost my wheel lock while using other Toyota dealers, and Sanford replaced it at As usual, Toyota Sanford provides a great and timely experience. I had lost my wheel lock while using other Toyota dealers, and Sanford replaced it at no cost More

Outstanding service Bryant at the service center is always so eager to help and ensure I have a great experience. They get me in fast and out even faster. Bryant at the service center is always so eager to help and ensure I have a great experience. They get me in fast and out even faster. More

Disappointed I spent the first two years having my new car taken apart and put back together while issues remained. They still remain. Out of exhaustion I stopped I spent the first two years having my new car taken apart and put back together while issues remained. They still remain. Out of exhaustion I stopped complaining and no one asked if the problem was resolved. It is not. I continue to bring it for regular service. I expect that to include what is good for my car. This is your area of expertise, not mine. However, on my last trip for service I am told that my 2017 with under 30,000 miles needs new tires. Again, who is to blame. Toyota for substandard parts? Service that doesn’t take steps to avoid a premature expense. I fear this question will continue to be my frustration until my next vehicle which will not be a Toyota. More

Excellent service Every time I have been to Fred Anderson I have received the best of service. The staff is very helpful and courteous. I highly recommend the service d Every time I have been to Fred Anderson I have received the best of service. The staff is very helpful and courteous. I highly recommend the service department. More

Professional, courteous and overall excellent The whole experience was very professional from the appointment scheduling to the service dept. That is why I keep coming back for all my service nee The whole experience was very professional from the appointment scheduling to the service dept. That is why I keep coming back for all my service needs More

Quick and easy Our salesperson Tiffany made the purchase of our car a great experience. She responded to our questions or comments with enthusiasm and sincerity. The Our salesperson Tiffany made the purchase of our car a great experience. She responded to our questions or comments with enthusiasm and sincerity. The finance team worked with us and made the transition to our new car an effortless task. We will buy from Fred Anderson Toyota of Sanford again. More