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Fred Anderson Toyota of Sanford

Sanford, NC

4.2
1,982 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,982 reviews

February 02, 2020

Problem resolution Additional time was spent in finding a solution to a very serious issue. Trying to come up with a plan that benefited all parties. Issue is still bein More

by val2thdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for sharing your feedback. Please do not hesitate to reach out to us directly with any concerns you may have.

February 01, 2020

The best place to get your Toyota serviced! The service manager Bryan has done an amazing job continuously improving the service department with awesome employees like Chan, Luther, and Kyle who are always More

by Linda C.
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Fred Anderson Toyota of Sanford responded

Linda - thank you for this awesome review! Visit again soon.

January 30, 2020

Took over 2 hours to rotate tires, inspection and oil change and I had the 730 appointment. Service department gets worse every time you go. Takes too long and they always try to sell you something th More

by ECUMOM0
Recommend Dealer
No
Employees Worked With
Not listed
Jan 30, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for sharing your feedback on our Service Center. We would like to learn more about your experience and make things right. When you have a moment, please reach out to our General Manager, Greg Davison, at (919) 895-6516.

January 30, 2020

On our recent visit they were on time friendly and helpful in a clean and efficient setting including waiting room. Had the parts needed as promised. Hope they keep it up. More

by ROBERTOLDHAM47
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for the review! You can count on us to keep it up!

January 29, 2020

Very friendly and got my service complete but i have a low tire pressure gauge light that has been on for 6 months and addressed all 3 times i have been there. They say they will check it but it is still More

by stevedinkins67
Recommend Dealer
No
Employees Worked With
Julian Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for sharing your feedback. Please do not hesitate to reach out to us directly with any concerns you may have.

January 29, 2020

Very good service. I noticed a low tire pressure warning and stopped at the dealership. They noticed a nail in the tire and repaired it in 30 minutes. More

by ednelson1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Jan 29, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for sharing your experience. We hope to see you again soon!

January 29, 2020

60k service was exceptional! Performed all the regular safety point inspections and found a leak on the transmission pan. Investigation revealed a bad gasket and the service advisors went to work for me More

by WEHRLY1BIRD
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for sharing your experience at our Service Center! Visit again soon!

January 29, 2020

Toyota of Sanford They were great! The staff were courteous and professional. The complimentary shuttle was a great help with my two small children. They completed all More

by mrh582
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, shuttle driver
Jan 29, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for the five stars! We always strive for exceptional experiences and I'm happy to hear we hit the mark!

January 29, 2020

All employees are always professional, courteous, and friendly. They always give back to the community too. They have free Sandra’s donuts too if you use their repair service. More

by BECKERVOLLBRACHT
Recommend Dealer
Yes
Employees Worked With
??? Husband didn’t remember name person he dealt with in service center as he is bad with names.
Jan 30, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for this awesome five-star review! Come back for more doughnuts!

January 28, 2020

Great Service This dealership was very friendly and extremely efficient. This was my first time here and I will definitely return for service in the near future. More

by glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for this awesome review! We are looking forward to seeing you again.

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