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Fred Anderson Toyota of Sanford

Sanford, NC

4.3
1,982 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,982 reviews

June 25, 2020

the public treatment is very good, Angie Jimenes kindness and respect I really liked, I would buy another car here when have the opportunity again More

by Halcon41399
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Jiminez
June 25, 2020

Service good, but price unreasonable After having 12 volt battery replaced keyless entry would not function. The tech stated the 2 keys would have to be reprogramed. This took 45 minute More

by WILLIAMHAYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Great experience sales staff was great would purchase again and would recommend if anyone is in the market for a new car to contact them More

by GJWOMBLE
Recommend Dealer
Yes
Employees Worked With
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ellis
June 25, 2020

Price of car was more than stated price. Interest rate was more than stated rate, car had scratches on rear passenger side. Dealer not honest. More

by JFBAGAIN
Recommend Dealer
No
Employees Worked With
Eddie Seals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Covington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Fred Anderson Toyota of Sanford responded

Hello, thanks for bringing this to our attention. We would like to get more details about this; please reach out to us at your earliest convenience: Greg Davison, General Manager, at (919) 895-6516

June 25, 2020

Excellent service and great customer service experience. Everything was taken care of in a timely manner. We appreciate the great services from Sanford Toyota. Two thumbs up. More

by SEAN.BOYKIN
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Posey
June 25, 2020

Appointment TImes I made an appointment for 11:30 and at 1:30 had to ask how much longer would it take. When asked about they had to look for my car and it was sitting More

by MLETT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 22, 2020

Poor virus protection procedures I did not feel safe from Covid 19 at this service / dealership. No sanitizer was in place for customer use. No wipes were available for after service More

by DEAN.A.SPICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department.
Aug 10, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for your feed back in regards to your experience. We are continuously working with suppliers to improve normal levels of cleaners, sanitizers, and masks. So that we may give the guest and the employee a high confidence level about safety during these difficult times. Greg Davison-GM

June 21, 2020

Very excellent customer service from start to finish! It was a great service appointment, the staff provided quality service and explained well what was wrong with the car More

by THIERRYTUYISHIMIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

60k service Very very pleased with Bryant..............................Service was performed as needed, quick and dependable..clean waiting room even with Covid 1 More

by Rsheff5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Elder
June 17, 2020

The service department is like family. They know my name and take care of me. They are always knowledgeable and willing to guide me through my experience. More

by JACELCOX
Recommend Dealer
Yes
Employees Worked With
Kevin Zabala
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