Fred Anderson Toyota of Sanford

Yes, the experience was great this time, I guess because didn’t have as many customers.... did run my care they care wash this time...... didn’t have as many customers.... did run my care they care wash this time...... More

Warranty work One of the air conditioning lines blew out and the A/C stopped working. The vehicle had only 3000 miles on it. I dropped the car off on a Sunday beca One of the air conditioning lines blew out and the A/C stopped working. The vehicle had only 3000 miles on it. I dropped the car off on a Sunday because I had to go out of town on Monday morning. I spoke with service at 7:30 to explain what happened when it went out. Within an hour or so, the service department called me to let me know the problem and that they had to order a part that wouldn’t be in until the next morning. They were so quick that the service department had the car fixed by 10:30 that morning. Great job, the A/C works great. More

Great service I've never been here before. I'll be coming back for sure. Everyone was really helpful and explained everything in detail. You've won a customer! I've never been here before. I'll be coming back for sure. Everyone was really helpful and explained everything in detail. You've won a customer! More

The service representative was thorough, nice, and professional. He went over my service and other deals that may interest me. Thank you for your support! professional. He went over my service and other deals that may interest me. Thank you for your support! More

I drive 1 hour from my home to have Alex Polky service my Highlander. Julian Hernandez is a great service advisor. As long as I can continue to communicate directly with Alex & Julian I will continue to hav Highlander. Julian Hernandez is a great service advisor. As long as I can continue to communicate directly with Alex & Julian I will continue to have my car serviced at Toyota of Sanford. More

The whole team at this dealership made it easy to do business with them despite the pandemic. Kenny is an amazing salesman and made the entire process painless and efficient by finding ways to do busine business with them despite the pandemic. Kenny is an amazing salesman and made the entire process painless and efficient by finding ways to do business electronically. Very helpful. More

Amazing customer service. Aaron did an amazing job answering all of my questions and concerns. Will highly recommend this dealership to anyone looking for a great sales team. answering all of my questions and concerns. Will highly recommend this dealership to anyone looking for a great sales team. More

First Service check and Kyle James was who I dealt with and he was great to work with. Will be going back for all service needs. and he was great to work with. Will be going back for all service needs. More

Good but could have better Got an oil change which was great, but tire pressure light was left on-should have checked it and turned it off until next oil change Got an oil change which was great, but tire pressure light was left on-should have checked it and turned it off until next oil change More

Nice, friendly staff when purchasing vehicle. Once sale complete and paperwork was done, hard to get hold of for follow ups. Promises of call-backs never happened. Was told numerous time "I'll escalate thi complete and paperwork was done, hard to get hold of for follow ups. Promises of call-backs never happened. Was told numerous time "I'll escalate this to our general manager to get taken care of." Literally had to drive to the dealer for them to answer my questions. Only go if you know exactly what you want and the process. Eddie was great, gave us a "no bs" run down of what he was knowledgable at and what he recommended. More