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Fred Anderson Toyota of Sanford

Sanford, NC

4.3
1,982 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,982 reviews

August 17, 2020

Very clean and friendly environment. I brought my car in for a service and was out in no time. Everyone was very helpful and I will be coming back!!! More

by BROWNDEB59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Fred Anderson Toyota of Sanford responded

Your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

August 17, 2020

Very Friendly and customer oriented. Always dependable and they work hard to get you in and out in a timely manner. I had major repairs done and they provided shuttle service. They truly get it....they al More

by MCVEIGH.HEASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Fred Anderson Toyota of Sanford responded

Mcveigh, reviews like this give us motivation and help us ensure we provide the high-quality care expected here at Fred Anderson Toyota of Sanford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2020

I am so tired of all the emails I have received since I bought this car. Tried to get off list—impossible to get off. More

by carolynboyd
Recommend Dealer
No
Employees Worked With
Eddie Seals
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Covington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Fred Anderson Toyota of Sanford responded

Good evening- As I stated in the text message, we will work on our end to limit any further email correspondence to service reminders only. With recently purchasing a car for my daughter it seems that- yes everyone wants to know how the experience went because customer service is our number 1 priority. Thank you again for your business and we look forward to seeing you on your return service visits. Greg Davison-GM 919.895.6516

August 14, 2020

Poor follow up and quality-car malfunctioned numerous times after repair; could not get callbacks when requested for numerous days; fuel pump repair needed 3 times and still had check engine light come o More

by NANWAZZ
Recommend Dealer
No
Employees Worked With
Bryant, Bryan Newton
August 14, 2020

Everyone was friendly, patient, and easy to work with. Made process fast and efficient. Highly recommend for anyone looking for a new or used vehicle. More

by SEAHAWKGMA
Recommend Dealer
Yes
Employees Worked With
ELI COLONROCHE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Barton
Aug 15, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for your kind words and this wonderful review of Fred Anderson Toyota of Sanford! Feel free to reach out to us if you need anything. Have a wonderful day.

August 14, 2020

Good purchase experience and good selection of inventory. Offered purchase and lease option and purchase best for me.. Angie did a great job, recommend her and Fred Anderson dealership. More

by Billbrass00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Davison, Angie Jiminez
Aug 15, 2020 -

Fred Anderson Toyota of Sanford responded

We're glad you had such a wonderful experience at Fred Anderson Toyota of Sanford! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

August 13, 2020

The staff was knowledgeable, polite and helpful. Our salesperson, Richard Covington was outstanding and went out of his way to help us even after the sale was finalized. Love the SUV. More

by CHEEK123
Recommend Dealer
Yes
Employees Worked With
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRISTOPHER TESTA
Aug 15, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you so much for the positive review of Fred Anderson Toyota of Sanford! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 12, 2020

We had a great visit when we brought our car in for service. I like how they get you in and out. Thank y’all for everything. More

by Hazeleyes22
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2020 -

Fred Anderson Toyota of Sanford responded

Hello, we appreciate you taking the time to leave us this positive feedback of Fred Anderson Toyota of Sanford. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 10, 2020

After purchasing a new vehicle, the customer service failed completely. What was said that would be done wasn't done. Service section is poor. Sad. More

by FRED.DORSEY2013
Recommend Dealer
No
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Bladwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bell, Wade Berard, Angie Jiminez
Aug 10, 2020 -

Fred Anderson Toyota of Sanford responded

We are truly disappointed to hear of any bad experience with our dealership with regards to a service visit. Please contact me directly to have a discussion and work towards a resolution. Bryan Newton- Service Director 919.895.6505 Direct

August 09, 2020

I'm really disapointed I went Saturday, august 1st because I had an appointment at 7:00a.m they took my car around 7:20 and then Julian Hernandez told me I have to wait about 1 hour and 30 minutos but More

by ALBAYERO96
Recommend Dealer
No
Employees Worked With
Julian Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Fred Anderson Toyota of Sanford responded

We are disappointed to hear that your experience was not a 5 Star visit. I would like to hear more about it and work towards the remedy. Please contact me directly at the number listed below to discuss. Bryan Newton- Service Manager 919.895.6505

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