Fred Anderson Toyota of Sanford

I was offered a package for $149.99 and one hour service. After two hours I was given a bill for $280 which included my $30 state inspection, a charge for $203 instead of 149.99, a misc fee of $36 of 'repair After two hours I was given a bill for $280 which included my $30 state inspection, a charge for $203 instead of 149.99, a misc fee of $36 of 'repair fee to dealer' and taxes. I was then told the extra fee is on all billing. Using my previous billing I showed it was not a fee imposed by Toyota and was told it would be refunded per the manager that day. One week later, I have heard nothing from them. Dishonest service, bait and switch or improper explanation of packages (note* bill was itemized but had zeroes in all 'included' in package for $203 descriptions which was explained by 3 different employees as 3 different values), and finally a broken commitment to refund a miscellaneous charge that they could not explain which had never been on a bill before. More

I purchased a new Toyota Highlander this was truley the most amazing car experience I have ever had and by age 50 I have purchased a few new cars !! most amazing car experience I have ever had and by age 50 I have purchased a few new cars !! More

We worked with salesman, Aaron Murchison who was very professional and informative. We had selected two online and he was able to see that we were able to purchase one of them. Aaron was very helpful. professional and informative. We had selected two online and he was able to see that we were able to purchase one of them. Aaron was very helpful. More

I was in the market for a Prius Prime, Limited. The car is not easy to find. My salesman let me know they had one and worked out a good deal! is not easy to find. My salesman let me know they had one and worked out a good deal! More

Your service has dramatically improved since I bought my Toyota Camry from you. The one thing I would like to suggest is you find a better way to make sure your people follow through on what the customer ha Toyota Camry from you. The one thing I would like to suggest is you find a better way to make sure your people follow through on what the customer has asked for. Every time I've come to you this problem has occurred. This time I asked for an oil change, replace a tire air valve and a car wash. The oil change occurred and the car was washed but I had to specifically request they go back and take care of the same tire repeatedly losing air problem. This is a new tire I bought from you so naturally I thought it was an air valve problem. They insisted I had a nail in my tire and refused to check the air valve. I will watch and see if the tire continues to lose air. Thank you for asking for my assessment. More

Quick and great greeting when arriving on the lot. Salesman knowledgeable of vehicles. Had vehicle ready to go when I arrived the following day. GREAT SERVICE. Salesman knowledgeable of vehicles. Had vehicle ready to go when I arrived the following day. GREAT SERVICE. More

I arrived at my appointment time and was greeted by a very friendly young man. I explained that I needed a 5000 mile service. My vehicle was completed before i expected it to be done. Everyone at the d very friendly young man. I explained that I needed a 5000 mile service. My vehicle was completed before i expected it to be done. Everyone at the dealership was extremely professional and nice. More

Serviced the truck, changed the oil. Left the oil plug loose. Had to take back again the 2nd day to tighten plug and add oil. loose. Had to take back again the 2nd day to tighten plug and add oil. More

The whole team is awesome! I had a great experience from start to finish. I brought my car in for service, and I'm pretty sure that I'll be buying my next car from this dealership. start to finish. I brought my car in for service, and I'm pretty sure that I'll be buying my next car from this dealership. More

Everyone at this service department is friendly and helpful. The service was excellent and the waiting room was comfortable with lots of outlets to plug a computer into. The only thing that will be e helpful. The service was excellent and the waiting room was comfortable with lots of outlets to plug a computer into. The only thing that will be even better than that is for the donuts to return! More