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Fred Anderson Toyota of Sanford
Sanford, NC
1,983 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,983 reviews
June 19, 2023
I feel I didn’t get a fair trade and was lied to, this is my 4th and last trade with Fred Anderson in Sanford. Sarah Bailey and Richard Covington assisted us in purchasing a 2023 Highlander limited. The on my 4th and last trade with Fred Anderson in Sanford. Sarah Bailey and Richard Covington assisted us in purchasing a 2023 Highlander limited. The one I ordered was delayed several times so they offered me one from another dealership…it was a demo with 1100 miles on it. Sales manager told me the only difference was the mileage and pano roof. At first she wasn’t deducting anything for that but to add that option would have been $2,000.00. She finally took off 800 for miss in roof and $500. For mileage. After picking it up I noticed several options it didn’t have. Costly options…such as 2 back up cameras, captains chairs in back, 3 dimensional mirror etc. I notified Sarah Bailey…her answer was the one I ordered may be in end of July and didn’t I look at it prior to paying for it. I sent her a message letting her know I wasn’t satisfied and was willing to wait for the car I ordered. The Limited we ordered had all those options. I have not received a response from her. Selling a person on one car…delivering something less than and telling you it’s the same is not acceptable! Those options cost money so why weren’t we offered something for them instead of taking the same amount of money! I regret paying cash, I regret taking them at their word and I regret purchasing this car! More
by Diane27332
April 12, 2023
TOOK CAR IN THEY SAID THEY DROVE CAR MILEAGE WAS SAME AS DROPOFF. OIL NOT CHANGED WHEN SERVICE SAID IT WAS. SHEA CALLED AND LIED AS BAD AS SERVICE. NO CUSTOMER SERVICE SKILLS. OVERALL BAD DEALERSHIP DROPOFF. OIL NOT CHANGED WHEN SERVICE SAID IT WAS. SHEA CALLED AND LIED AS BAD AS SERVICE. NO CUSTOMER SERVICE SKILLS. OVERALL BAD DEALERSHIP More
by Charlesshupe327
March 30, 2023
My Experience with fred andorson Sanford was good. Specially working with Kenny for my vehical search was awesome. He was very responsive on text messages about any queries i had. Specially working with Kenny for my vehical search was awesome. He was very responsive on text messages about any queries i had. More
by Alpesh B
March 30, 2023
Kenny was quick in answering questions and was able to get us the price we were looking for. When we arrived, he had everything already done for us. Driving from Raleigh was worth it. get us the price we were looking for. When we arrived, he had everything already done for us. Driving from Raleigh was worth it. More
by hlemaster0822
March 14, 2023
Manager Hide damages and repairs to truck I purchased, how is this legal? Take mechanic and body man with you when purchasing a used vehicle from this dealership. Manager and finance manager will lie dire how is this legal? Take mechanic and body man with you when purchasing a used vehicle from this dealership. Manager and finance manager will lie directly to your face and avoid you completely when you call or come by to address the issues! Unbelievable, unfortunately this probably has happened to more people than realized. I wouldn’t have known if I hadn’t taken the truck to carmax for an appraisal & to a shop for some add ons or upgrades. Good idea to take the vehicle somewhere to be checked out before purchasing anything from this dealership! More
by omiah81
Employees Worked With
Salesman quit and I can’t remember manager but D C is the other criminal involved in covering the sale and manager. Kinda short bald white guy with beard and glasses.
December 14, 2022
Kenny was pleasant, attentive, and professional. Always felt he was being truthful and as it took multiple trips to make final decision, he was patient and very helpful as the final decision was mad Always felt he was being truthful and as it took multiple trips to make final decision, he was patient and very helpful as the final decision was made on which particular vehicle (originally had 3 options in mind). The best thing was that he was extremely good at communication and feedback. He was very quick to respond each time. Our process was about 8-10 weeks. Would definitely make Kenny my next salesman! More
by Jeremiah
Employees Worked With
November 17, 2022
Kenny came out on top of all others in my three state vehicle search. He listened, found solutions, acted quickly, and was respectful of my time! He got a vehicle that met my needs and I drove 4 hours vehicle search. He listened, found solutions, acted quickly, and was respectful of my time! He got a vehicle that met my needs and I drove 4 hours to pick it up, and I would do it again! More
by Jennifer
Employees Worked With
October 26, 2022
Lacy Tripp provided professional service with constant updates and follow after the sale. Awesome service updates and follow after the sale. Awesome service More
by beretvert85
Employees Worked With
September 21, 2022
They were all very nice and cordial. Mr. Rogers was fantastic to work with. He kept me up to date on car delivery and came in to help with final sale. I couldn’t have asked for anyone Mr. Rogers was fantastic to work with. He kept me up to date on car delivery and came in to help with final sale. I couldn’t have asked for anyone nicer to deal with. More
by kth622
August 26, 2022
I have been dealing with them for years and they are awesome!! They are all about customer service!! The items purchased are top rated and when you get them serviced with them the customer service is awesome!! They are all about customer service!! The items purchased are top rated and when you get them serviced with them the customer service is top rated!! More
by Angelabullock0609
