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Fred Anderson Toyota of Sanford

Sanford, NC

4.3
1,982 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,982 reviews

April 12, 2023

TOOK CAR IN THEY SAID THEY DROVE CAR MILEAGE WAS SAME AS DROPOFF. OIL NOT CHANGED WHEN SERVICE SAID IT WAS. SHEA CALLED AND LIED AS BAD AS SERVICE. NO CUSTOMER SERVICE SKILLS. OVERALL BAD DEALERSHIP More

by Charlesshupe327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shea Gramling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SERVICE MANAGER
March 30, 2023

My Experience with fred andorson Sanford was good. Specially working with Kenny for my vehical search was awesome. He was very responsive on text messages about any queries i had. More

by Alpesh B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Fred Anderson Toyota of Sanford responded

Hi Alpesh, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! Feel free to reach out to us if you need anything. Have a wonderful day.

March 30, 2023

Kenny was quick in answering questions and was able to get us the price we were looking for. When we arrived, he had everything already done for us. Driving from Raleigh was worth it. More

by hlemaster0822
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Fred Anderson Toyota of Sanford responded

Hi, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! Feel free to reach out to us if you need anything. Have a wonderful day.

March 14, 2023

Manager Hide damages and repairs to truck I purchased, how is this legal? Take mechanic and body man with you when purchasing a used vehicle from this dealership. Manager and finance manager will lie dire More

by omiah81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman quit and I can’t remember manager but D C is the other criminal involved in covering the sale and manager. Kinda short bald white guy with beard and glasses.
Mar 14, 2023 -

omiah81 responded

Manager and DC are criminals hiding major issues and problems with vehicles they sell. I found dent’s replacement pairs not original to the truck I purchased from Fred Anderson Toyota of Sanford. When I contacted the salesman that had did my deal, he was in disbelief to the point he quit and worked somewhere else. I believe a lawyer is needed in my situation cause I now have printed proof that these issues were passed on knowingly. If you’re buying a used car, it’s extremely urgent to take the vehicle somewhere to be checked out before buying. The manager short bald white guy with beard and glasses don’t remember his name and dc are the absolute worst of the worst. Be careful buying here!

December 14, 2022

Kenny was pleasant, attentive, and professional. Always felt he was being truthful and as it took multiple trips to make final decision, he was patient and very helpful as the final decision was mad More

by Jeremiah
Recommend Dealer
Yes
Employees Worked With
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Fred Anderson Toyota of Sanford responded

Hi Jeremiah, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2022

Kenny came out on top of all others in my three state vehicle search. He listened, found solutions, acted quickly, and was respectful of my time! He got a vehicle that met my needs and I drove 4 hours More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Fred Anderson Toyota of Sanford responded

Hi Jennifer, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2022

Lacy Tripp provided professional service with constant updates and follow after the sale. Awesome service More

by beretvert85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacy Tripp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2022 -

Fred Anderson Toyota of Sanford responded

Beretvert85, we are so happy to read such a great review about Fred Anderson Toyota of Sanford! Until the next time we meet, take care!

September 21, 2022

They were all very nice and cordial. Mr. Rogers was fantastic to work with. He kept me up to date on car delivery and came in to help with final sale. I couldn’t have asked for anyone More

by kth622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Fred Anderson Toyota of Sanford responded

Kth622, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Sanford! We hope you have a great day!

August 26, 2022

I have been dealing with them for years and they are awesome!! They are all about customer service!! The items purchased are top rated and when you get them serviced with them the customer service is More

by Angelabullock0609
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Fred Anderson Toyota of Sanford responded

Hello there! We appreciate your positive review about your recent experience with Fred Anderson Toyota of Sanford! Feel free to reach out to us if you need anything. Have a wonderful day.

August 10, 2022

Kenny was great to work with! He was honest, personable, and respectable. He was knowledgeable in the cars, helpful in comparing vehicles for the best choice. I would recommend an More

by sarahanall87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Fred Anderson Toyota of Sanford responded

Hi, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! Thanks again for the recommendation, and have an amazing day!