Fred Anderson Toyota of Sanford

I purchased a 2013 FJ Cuiser Black on Saturday requesting that the decal not be put on the vehicle and was told it would arrive on Monday, it didn't arrive till Tuesday which was fine, stuff happens. It was that the decal not be put on the vehicle and was told it would arrive on Monday, it didn't arrive till Tuesday which was fine, stuff happens. It was dark and rainy when I picked the vehicle up and when the sun came out, you could see brush scratches all over it, oh and it had a decal. I called the dealer back and they told me to bring it in the next day and I said I would. When I took it in on Wednesday Josh told me that the detailer wouldn't be in until the next day, this would have been really nice to know before I even left the house. Thanks for wasting my time. I bring the vehicle back on Thursday and leave the vehicle with them expecting the work to get done and had also request that the vehicle be refilled with gas, since the only place I have driven, is back and forth from the dealership and they had agreed to that. Later that evening, I get a call from Josh telling me that the detailer will not be in until Friday, so I leave the vehicle there over night. On Friday I went to pick my vehicle up and went over it, still scratches in the paint and the ones I couldn't see were only hidden under wax. They also wanted me to wait so they could fill the tank up, I didn't, they should have filled it before I got there besides I was already mad and felt like a made a mistke, after all they called me saying it was ready, which it wasn't. During this paint issue they kept telling me "well its black paint" scratches are more easily seen. I had owned a 2009 Black Traverse for 4 years and it's paint still looks like it was new whith no brush scratches in it. You don't use brushes on vehicles to wash them or you get what happened to the FJ, it is that simple. You don't tell someone who just bought a brand new vehicle that "scratches" are ok when they cover %90 of the body. They have failed at what would seem to be a simple task, I just don't see how I could ever trust them to service my vehicle and I will never purchase another vehicle from them again nor recommend anyone to buy from them. More

Very friendly and helpful sales stuff, but my used car had a number of problems. From bad tie rod ends to worn rear brakes, the oil wasn't changed, the wiper blades were falling apart, the clutch slave cy had a number of problems. From bad tie rod ends to worn rear brakes, the oil wasn't changed, the wiper blades were falling apart, the clutch slave cylinder was leaking, and a rear bulb was blown. It seems like they never did their pre-delivery inspection. Overall good place to buy, but if its a used car expect to spend some money fixing it up to run perfectly. Also, I wanted to mention that their online ad (on their website) mentioned the car was a "non smoker" but it smelled horribly of cigarettes when I test drove it, and I later found a lot of cigarette butts inside of the center console. I am disappointed about this as it seems to directly contradict what they advertised on their ad. More

Went to toyota of Sanford and talked to jay he was very pleasant and worked with us to get a Saturn vie. it is a great suv perfect for our two kids I would definitely recommend him any day. Thank you jay pleasant and worked with us to get a Saturn vie. it is a great suv perfect for our two kids I would definitely recommend him any day. Thank you jay More

Dan Graham did a great job of finding a new Camry for us. He did not push us into something we did not want and could not afford. I would definitely recommend Dan. He did not push us into something we did not want and could not afford. I would definitely recommend Dan. More

Greg was very knowlegable about the 2011 Toyota Tundra which I purchased. He explain all the features and made me feel comfortable with the truck. If we were to be in the market for another vehicle, my which I purchased. He explain all the features and made me feel comfortable with the truck. If we were to be in the market for another vehicle, my wife and I would look for Greg Davison and Toyota of Sanford. More

Greg did an outstanding job of explaining the Avalon features as well as the steps the dealership follows to assure a customer is well served. There was absolutely no pressure put on us to buy even t features as well as the steps the dealership follows to assure a customer is well served. There was absolutely no pressure put on us to buy even though we were reluctant at first due to conditions in the U.S. economy et al. The G.M., Joe Winn, was extremely cordial. More