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Fred Anderson Toyota of Sanford

Sanford, NC

4.3
1,982 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,982 reviews

October 29, 2020

Fast and friendly dealing with issues on both my vehicles. JImmy even took the time to make sure my car wash washed. Chan made sure I had transportation. More

by REBECCA.TUCKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Anderson Toyota of Sanford responded

Rebecca, thank you for your kind review; we are happy to pass along your comments to Jimmy, Chan and the team here at Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2020

Asked to have intermittent phase of windshield wipers fixed. Was told they were fine. Then they showed me how to use them!! I’ve been driving for 50 yrs! Called2 days later when still not working, aske More

by KATIEBARTISS
Customer Service
Recommend Dealer
No
Employees Worked With
Can’t remember his name
October 29, 2020

Well mannered, felt like friends instead of the high pressure sales person. Not sure I got the best deal in comparing since I purchased. Had a new manger who had only been there a couple of months. G More

by dcade49
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
2.0
This rating includes all reviews, with more weight given to recent reviews.
MARCO LOPEZ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Fred Anderson Toyota of Sanford responded

Hello! Thank you so much for your positive comments about Fred Anderson Toyota of Sanford! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

October 28, 2020

I love going here. Everyone is super nice and you get in and out quickly! I bought my car in April of this year and every time that I come, it's great service. More

by MEGNIFICENT028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Fred Anderson Toyota of Sanford responded

Hi! Thank you so much for your positive comments about Fred Anderson Toyota of Sanford! We look forward to your next visit! Take care!

October 28, 2020

Professional, and always smiling; and take time to go over what they are doing. The staff does take the time to make sure you get coupons and/or discounts. Car is washed. Really proud of all the staff an More

by JVJTHJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther
Nov 06, 2020 -

Fred Anderson Toyota of Sanford responded

Hello! Thanks for your praise and kind comments about the team at Fred Anderson Toyota of Sanford. Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2020

Been dealing with them for many years now! Happy with sales and service departments! They are professional and advise you as they go along! The last time there was a technical hiccup and took more time More

by hwalshaw3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Fred Anderson Toyota of Sanford responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2020

Went in for regular service, usually takes an hour, but this last time, service was very poor, took 2 and a half hours for a simple tire rotation, I get it, they need a bay to work in, but it was all the s More

by awolfe1200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Oct 27, 2020 -

Fred Anderson Toyota of Sanford responded

We are sorry to hear of this experience with our dealership. In an effort to remedy the situation we would like to have a quick phone call to see how the next visit could be improved. Bryan Newton- Service Director 919-895-6505

October 25, 2020

I was assigned to Michael when I dropped my car off for a 12 month maintenance check and was told I would be contacted when service was completed probably a little after an hour. After 2 hours I called to se More

by mamalove4_49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
Oct 27, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for your feedback in regards to your visit with us. We would like to make sure that all customers are satisfied with their experience. In an effort to improve, would you be able to speak over the phone with me so that we can move towards a resolution? Thank you again- Bryan Newton/Service Director 919-895-6505

October 25, 2020

Had an 8:30 am express service appointment on 10/17/20. service rep said I should get an alignment check, I agreed, At 11:15 am I got my truck back, no alignment was done, I kept looking, no car More

by MFJV
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont know
October 24, 2020

Mr. Hernandez answer my question/ make sure that the mechanic finish the work on my car completely because they forgot to do minor part of service for my car More

by KENISESG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Fred Anderson Toyota of Sanford responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Sanford. Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!

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