Fred Anderson Toyota of Charleston - Service Center

Service Advisor Mike Maloney did an exceptional job of keeping us informed of status of our repairs over a 4 week period. He arranged for a rental vehicle as we have only 1 car, and worked to our benefit keeping us informed of status of our repairs over a 4 week period. He arranged for a rental vehicle as we have only 1 car, and worked to our benefit with Toyota to have the repair covered by Toyota. He/FA get a 5 star rating from us. More

Provides excellent customer service ALWAYS. My reason for continuing to patronize this facility is because of service agent Chivas Porter. He’s trustworthy and honest. I really don’t trust anyone else with m continuing to patronize this facility is because of service agent Chivas Porter. He’s trustworthy and honest. I really don’t trust anyone else with my vehicle. More

Your dealership definitely works for my 5-star rating because of the expertise that is offered and the quality of work by the technical mechanics who service my 2019 Toyota Highlander. I was to express m because of the expertise that is offered and the quality of work by the technical mechanics who service my 2019 Toyota Highlander. I was to express my sincere thanks to Tim Perkins who is my service advisor for his over 30 year knowledge of experience and knowing how to successfully communicate to his clients. I appreciate his ability and personality to detail and assistance with answering any questions that concerns me as a 3 year client. I enjoyed to a high degree the video that the technician provided me in review of my service appointment this week. Impressive! More

Just had my Truck serviced and a recall repair performed at the dealership and was highly impressed with their professionalism,promptness how all functions of the process were completed at the dealership and was highly impressed with their professionalism,promptness how all functions of the process were completed More

Chris greeted me at the door, and I explained I needed help setting up my new IPhone in the new 2021 Camry I bought. He sat in the car with me and set everything up, answered my questions and probably ha help setting up my new IPhone in the new 2021 Camry I bought. He sat in the car with me and set everything up, answered my questions and probably had to repeat a few things. He handled everything with patience and we had some laughs too. What a great guy. Definitely a keeper. Mary Bennett More

The service was prompt and courteous. My car's problem was quickly diagnosed and repaired. The waiting area was clean and COVID safe. I could not have had a better experience and am very grateful. was quickly diagnosed and repaired. The waiting area was clean and COVID safe. I could not have had a better experience and am very grateful. More

Great Dealership! Always attentive to my questions and needs! They definitely have the Ritz Carlton experience down!! Thank you for taking care of my Truck! needs! They definitely have the Ritz Carlton experience down!! Thank you for taking care of my Truck! More

I had my car serviced recently at Fred Anderson Toyota and I liked a new feature that they offer now that I can see a video when my car is being serviced. I think it's very helpful especially for older c and I liked a new feature that they offer now that I can see a video when my car is being serviced. I think it's very helpful especially for older cars. More

Brought my Corolla in for regular maintenance and brake change. Chrissie Rice met me in the drop off bay, checked the car in and directed me to the courtesy shuttle where Jo Ann Collins was waiting to dro change. Chrissie Rice met me in the drop off bay, checked the car in and directed me to the courtesy shuttle where Jo Ann Collins was waiting to drop me off at my office. I was on my way in less than five minutes. Both individuals were up beat, smiling, and really started my day off right. I couldn't have felt more welcome. Really glad Fred Anderson has such great people on staff. More

Worked with me when I thought there was no hope totally amazing service I highly recommend them to anyone! Fast and efficient and very friendly and they really talk and work with you. amazing service I highly recommend them to anyone! Fast and efficient and very friendly and they really talk and work with you. More