Fred Anderson Toyota of Charleston - Service Center

Needed tire rebalancing on my brand new car. The service team got me in right away, were extremely attentive to ensure I was checked in and received proper service. So friendly and polite. Also The service team got me in right away, were extremely attentive to ensure I was checked in and received proper service. So friendly and polite. Also seeing everyone in service actively working with positive attitudes and very professional appearance was nice to see. A big difference from some of the other dealerships / service departments I’ve experienced. More

Excellent Service. ...Everyone is nice and professional. Please look in to providing shuttle service to all low country/tri-county area. Thank you ...Everyone is nice and professional. Please look in to providing shuttle service to all low country/tri-county area. Thank you More

Friendly, efficient and courteous. . I have always been treated as a valued customer whenever I have been there. . I have always been treated as a valued customer whenever I have been there. More

Leroy is best always making sure we taking care of he have the best customer service towards customer Leroy u doing a amazing job have the best customer service towards customer Leroy u doing a amazing job More

I had Chavis as my Service Advisor he's great always informs me of the problems I'm having, if any, with my car. He breaks it down & explains the situation to me going over the problem, the price and th informs me of the problems I'm having, if any, with my car. He breaks it down & explains the situation to me going over the problem, the price and the time it's going to take to fix it. More

I’ve been coming to FA Toyota for over 10 years. There have been many bumps in the road, staff shortage, long wait times, etc. but my most recent visit reminds me of how it was years ago which was o There have been many bumps in the road, staff shortage, long wait times, etc. but my most recent visit reminds me of how it was years ago which was outstanding! First off, Leroy is the man! If I could have him every time as a service advisor I would. Punctual, professional, and polite! I’m hoping this is a sign that things are back on track with the dealership. It seems that everyone I dealt with besides Leroy was also very helpful and friendly. It sure does make getting your car serviced way less stressful. Thank you Leroy for being consistent! More

Yes Steve she was there for 2. 5 hours waiting. When I called they finally sent someone to physically talk to her. Christy Rice was rude and not helpful at all,matter of fact she to 5 hours waiting. When I called they finally sent someone to physically talk to her. Christy Rice was rude and not helpful at all,matter of fact she told us as we were leaving good luck with getting the part. As I started before Rick Hendrick Toyota on rivers ave had part 3 hundred dollars cheaper. By the way it only takes 5 minutes to plug in computer and check codes! More

Khalil was very helpful with my options for purchasing my vehicle after the lease. I have a follow up appointment with him to get it done. vehicle after the lease. I have a follow up appointment with him to get it done. More

I’ve been treated with such care and honesty in a dealership. The attention to my needs were perfect. Very kind people. dealership. The attention to my needs were perfect. Very kind people. More

I have had excellent service from every department that I have dealt with since I purchased my car I would recommend the sales department and the service department to anyone. have dealt with since I purchased my car I would recommend the sales department and the service department to anyone. More