Fred Anderson Toyota of Charleston - Service Center

Just bought my second Toyota from Fred Anderson! I went in for an oil change on my Tundra (which I truly LOVE!!!) To keep myself occupied, I decided to walk around the parking lot. Next thing I know I went in for an oil change on my Tundra (which I truly LOVE!!!) To keep myself occupied, I decided to walk around the parking lot. Next thing I know I'm looking at this beautiful Toyota Avalon. Believe me, I was not in the market for a car by any means. I must've looked pretty impressed because here comes a salesman. My usual response would be "oh no" but the fellow looked nice enough. I told him I was just walking around while I had the truck serviced. He said OK, but said he'd just show me the car to pass the time. Next thing I know, I'm buying a 2014 Avalon! What a gorgeous machine. And my sales rep, Chris Mitchell was completely no pressure. He took me in to work with Alecia, who, for the second time, was a completely relaxed, straightforward business manager. When I came out of the sales office, there was Andy Miller, looking for me to tell me my truck was ready. He kidded me about ending up buying another car. I checked out with Leroy Jones, my service adviser. Both of those service department gentlemen are top notch, and in a very tough profession. They always treat me with respect and greet me with a smile! The staff at Fred Anderson treats me like a friend. Awesome business in every way! More

Great experience!!!!!!!!!!!!!!! Everyone was wonderful. Very helpful and professional and a pleasure to do business with. At the Charleston facility Alesia, Tonya, & Eric are a grea Everyone was wonderful. Very helpful and professional and a pleasure to do business with. At the Charleston facility Alesia, Tonya, & Eric are a great asset to your company and you should count yourself lucky to have such a wonderful staff! More

Superb Service from Fred Anderson Toyota of Charleston We went to the dealership today to pick up our 2003 Toyota Corolla which was in for servicing. Shelley Jenkins, our service professional, explained ve We went to the dealership today to pick up our 2003 Toyota Corolla which was in for servicing. Shelley Jenkins, our service professional, explained very clearly what had been done to the car and why. During the conversation Shelley mentioned that she had recently obtained a new Corolla which she liked very much. We asked her if we could look at some new Corollas, just to see what they looked like as we weren’t really in the market for a new car. Shelley introduced us to Christen Salvatico who discussed our needs and wants to ascertain the best Corolla model for us. She showed us an LE model in the color that we were most interested in and with the built-in equipment that we wanted. A test drive showed that it was a significant improvement over our old Corolla in terms of noise abatement, handling, and pick up. Pretty much everything about the new model was much better than the old model. Ably assisted by the dealership manager, Steven Rhoades, Christen was able to come up with a very attractive price. Although we hadn’t come into the dealership with any thought of purchasing a new car the offer was so attractive and the car such a pleasure to drive that we did indeed purchase our new Corolla LE. Blake Dunn very competently took us through the paperwork, explaining all of our options with regard to service contracts and other options. After that was done Christen spent a considerable amount of time going over the car’s features with us, even setting up my iPhone on the built in Bluetooth. All in all it was a very pleasant and rewarding experience. I would gladly recommend Fred Anderson Toyota of Charleston to anybody and everybody. More

Regina was great , she provided me with all the information I needed. She was friendly, customer oriented, and patient went answering all my questions. She took the ti , she provided me with all the information I needed. She was friendly, customer oriented, and patient went answering all my questions. She took the time to ensure I was comfortable and explained all the features of my new car as well as guaratees. More

Awesome experience!! Eddie Cooks and Eddie Nuttall are the best! They really worked to help me get the car I wanted for the price I could afford!! I asked Leroy Jones in s Eddie Cooks and Eddie Nuttall are the best! They really worked to help me get the car I wanted for the price I could afford!! I asked Leroy Jones in service about the Toyota-thin deals and he introduced me to Eddie Cooks. Everyone was great to work with! More

Jack was awesome I came in to have my car serviced last week. I met Jack and he showed me a few different cars that might work for me. I plan on come back in after the I came in to have my car serviced last week. I met Jack and he showed me a few different cars that might work for me. I plan on come back in after the holidays and buying from Jack. Very nice guy and very knowledgeable about the vehicles on the lot. More

Fast, Friendly and Reliable I brought my car in for its first oil change, but forgot to mention a problem with my window tent until the last minute. Eddie met with me within a mi I brought my car in for its first oil change, but forgot to mention a problem with my window tent until the last minute. Eddie met with me within a minute of me saying anything. He was polite and fun to deal with. He quickly got me setup with a fix for my window tent scheduled right after my oil change was done. There was no hesitation. I didn't have to over explain or try to fight to get it fixed. He saw a problem and took are of it immediately. I love this dealership. It and my salesman, Eddie, have been the best experience with a dealership that I've ever had. More

Excellent service - kept a trip on schedule ! On Saturday November 1, we were headed out of town and were running a bit late for a 3 hour drive. Of course at that moment the "check tire pressure" On Saturday November 1, we were headed out of town and were running a bit late for a 3 hour drive. Of course at that moment the "check tire pressure" light came on, and since I have the nitrogen-filled tires I couldn't fix it myself. I stopped at Anderson Toyota where I had leased the car, without an appointment hoping for a quick check and fill. Chivas Porter, the service manager, exceeded my expectations. He personally took the car over to the garage, and took care of the tires, probably due to the sudden cold snap. He was back in less than 15 minutes, the problem fixed and we made our trip in time. Thanks for the service, I fear so many places would have used the "no appointment" card. More