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Fred Anderson Toyota of Charleston - Service Center
Charleston, SC
308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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308 Reviews of Fred Anderson Toyota of Charleston - Service Center
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July 14, 2023
Courteous, professional and took the time to answer all of my questions, thank you Leroy! of my questions, thank you Leroy! More
by Deanna
Employees Worked With
June 30, 2023
Went to get an oil change it went poorly, however they ended up handing me a brand new truck. So there’s nothing to complain about. They did their jobs and did it well. Eddie was great. ended up handing me a brand new truck. So there’s nothing to complain about. They did their jobs and did it well. Eddie was great. More
by will
May 25, 2023
Called and verified i could come in and have my coolant topped off and was met with rude,and unprofessional service advisors. But i am not the only one and thier google reviews will verify the service d topped off and was met with rude,and unprofessional service advisors. But i am not the only one and thier google reviews will verify the service dept is in shambles and apparently if you dont have a service plan or have serviced wirh them previously you are 2nd rate. And i still am low on coolant. 10/10 i will recommend nobody buy or service their cars at this dealer. More
by steventortora
Employees Worked With
Service adv
May 17, 2023
Brought my 2015 Tacoma in for its 90,000 mile service. Frank, my service advisor, explained all the items needed for the service and a few other suggestions for maintenance but no upselling or additional Frank, my service advisor, explained all the items needed for the service and a few other suggestions for maintenance but no upselling or additional pressure. More
by Gbdfe77
Employees Worked With
Frank DeGrasse
April 28, 2023
Stan was super. He provided excellent service and good advice about tires I needed. Very personable. Technician who worked on car was super. professional. Kept me He provided excellent service and good advice about tires I needed. Very personable. Technician who worked on car was super. professional. Kept me informed on status of car. Received video of car and what was being done to It. Service department is tops. More
by T.S.
Employees Worked With
Stan
April 18, 2023
This review is solely for Michael Tucker in the service department. He is a true asset to the dealership - responsive, friendly, helpful and knowledgeable. He provided better service than any of the local department. He is a true asset to the dealership - responsive, friendly, helpful and knowledgeable. He provided better service than any of the local luxury brand dealerships are capable of. The rest of the service experience was beyond atrocious and not worth rehashing here, but none of it was in any way Michael’s fault and went above and beyond to try and make things right. More
by BG22
Employees Worked With
Michael Tucker
April 15, 2023
My advisor, Elizabeth was phenomenal. So kind and helpful and kept me updated thru text messages on my cars progress. The service was way quicker than I expected and I love getting the vi So kind and helpful and kept me updated thru text messages on my cars progress. The service was way quicker than I expected and I love getting the videos from the service techs. More
by Mjoliver
Employees Worked With
Elizabeth
March 12, 2023
Courteous, knowledgeable, and very professional! They go above and beyond to take care of the customer! Thank you! They go above and beyond to take care of the customer! Thank you! More
by yabby1234
March 02, 2023
The courteousness of the service account representative Elizabeth McDowell and the gentleman with the Jamaican accent was greatly appreciated. They both represented Fred Anderson Toyota very well. Elizabeth McDowell and the gentleman with the Jamaican accent was greatly appreciated. They both represented Fred Anderson Toyota very well. More
by Milesem27
Employees Worked With
ELIZABETH MCDOWELL
