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Fred Anderson Toyota of Charleston - Service Center

Charleston, SC

4.4
305 Reviews

305 Reviews of Fred Anderson Toyota of Charleston - Service Center

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January 19, 2017

Scheduled maintenance We have been customers here for about 12 years. We have bought two cars and have had our maintenance service done here. A friendly, helpful, courteous More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wood
Jan 20, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last twelve years and we look forward to the next coming years! We truly thank you again and we'll see you again soon! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

January 13, 2017

Service Department Review They were able to complete the service quickly and all of the people that I spoke to were courteous and informed. They were able to complete my servi More

by David 48484848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Gerhard
Jan 17, 2017 -

Fred Anderson Toyota of Charleston responded

Thanks for the great feedback! I am pleased that our staff was able to provide you with a quick service experience. Please don’t hesitate to contact us if you have any questions or concerns about your car. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

January 13, 2017

Great service EverytimeI walk through the door the entire staff is always so helpful and attentive to all of my needs. I always enjoy my experience with Fred Anders More

by Burdick787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew honeycutt, Mark Searcy
Jan 17, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and attentive during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 09, 2016

Another Fantastic Visit. I've used Fred Anderson service center for my vehicles since I've moved to Charleston. Everyone in the department is friendly and works to get any iss More

by DRegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2016 -

Fred Anderson Toyota of Charleston responded

Thanks for the great feedback! Glad to hear that you are consistently impressed with the service we offer here at Fred Anderson Toyota of Charleston. If there is anything more we can do for you please come back and see us any time! Take care! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

November 20, 2016

My new car Jonathan my salesman was great. He was very friendly and helped me get the exact car I wanted with everything I wanted on it. He was such a gentleman More

by Susan1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Inman
Nov 21, 2016 -

Fred Anderson Toyota of Charleston responded

Congratulations on your new Toyota Highlander! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jonathan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

November 19, 2016

Fast, efficient, friendly service! Brought my car in for 10,000 and they had me out of the door in less time than quoted. Really appreciate the promptness! More

by AndrewOfTheForest
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Gerhard Bru
Nov 21, 2016 -

Fred Anderson Toyota of Charleston responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Fred Anderson Toyota of Charleston satisfied. Please let us know if we can ever help you in the future. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

October 23, 2016

First Class Service If you want first class service use Fred Anderson Toyota. Last year bought a used Toyota Highland in N. Charleston Toyota because Fred Anderson d More

by MPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2016 -

Fred Anderson Toyota of Charleston responded

Wow - 25 years with us - we are truly honored that you have entrusted your automotive needs to us and we hope you will continue to come back and see us! Best regards, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

October 20, 2016

Routine maintenance was easy to schedule. When I brought my car in at the scheduled time, I was immediately taken care of by a service associate & the work was complete More

by Charleston Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2016 -

Fred Anderson Toyota of Charleston responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

September 11, 2016

Excellent Service My service tech was Josh Wood and I was taken care of quickly and can't be happier with the service I received. Will definitely return for service. More

by Stuart A Barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Wood
Sep 12, 2016 -

Fred Anderson Toyota of Charleston responded

Stuart, we are truly grateful for this awesome review! We are thrilled that Josh was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. We look forward to seeing you again in the future! Steven Rhoads - GM | srhoads@anderson-auto.com I 843-556-9110

September 04, 2016

1st service If the other required services go as easy as this one, I will definitely continue. It was quick and easy and very accommodating. The energy and enthus More

by Billssssss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chivas Porter
Sep 06, 2016 -

Fred Anderson Toyota of Charleston responded

Thank you for leaving us this wonderful review! We are very happy to hear that your first service experience with us was quick and easy. We look forward to working with you again during your next service visit. Best regards, Steven Rhoads - GM I 843-556-9110

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