Fred Anderson Toyota of Charleston - Service Center

Great all-around experience Customer service at the dealership is excellent: Leroy is patient, personable and helpful. The waiting area is nicer than any other dealership I've be Customer service at the dealership is excellent: Leroy is patient, personable and helpful. The waiting area is nicer than any other dealership I've been in - comfortable, quiet, computer-friendly...for this first-time customer, it was unexpectedly pleasant! Service was fast, too. Wonderful place! More

Sad Dealership This is the worst dealership I have ever dealt with. Had a recall, made appointment to get fixed, car fixed and no calls to say car is ready for pick This is the worst dealership I have ever dealt with. Had a recall, made appointment to get fixed, car fixed and no calls to say car is ready for pick up. Andy Miller informed me never to come back to dealership for service. He is service manager what a way to handle complaints. He is a pure well I cannot say here but you get my drift, and does not even answer his phone. Took 2 calls to get manager and it rang and rang for service, operator would answer calls. what a bad dealership, no service, no follow up and does not care for there customers. Sad in this day such a dealership exist. More

Service I had excellent service for my Toyota Highlander! Everyone is so friendly and helpful. I enjoy taking my vehicle to Fred Anderson Toyota. Thanks for a I had excellent service for my Toyota Highlander! Everyone is so friendly and helpful. I enjoy taking my vehicle to Fred Anderson Toyota. Thanks for a pleasant experience! More

Great service from Leroy Jones. Great service from Leroy Jones and Harkeem is the man to see for sales. LOVE this dealership and its staff!! Have had 3 toyota's serviced at this dea Great service from Leroy Jones and Harkeem is the man to see for sales. LOVE this dealership and its staff!! Have had 3 toyota's serviced at this dealership. More

Quick and best service in Charleston Leroy was my service tech. I could not have been happier with the friendly service that I received. I would highly recommend Toyota of Charleston to Leroy was my service tech. I could not have been happier with the friendly service that I received. I would highly recommend Toyota of Charleston to anyone needing servicing or a new vehicle More

Great Service I come in every 3 months for my life-time service to my Toyota which never has any other issues and Amy in service was just a pleasure to work with. A I come in every 3 months for my life-time service to my Toyota which never has any other issues and Amy in service was just a pleasure to work with. Amy told me she had been there only 10 months but I can tell you she was exceptional and I hope she is there to be my customer service representative next time. Great job. More

Horrible service I made an appointment for 6:30am, the earliest appointment they had. When I arrived on time, my car was taken back. After waiting an hour and a half I I made an appointment for 6:30am, the earliest appointment they had. When I arrived on time, my car was taken back. After waiting an hour and a half I walked up toward the entrance and saw my car ready. I figured I'd test and see how long it took for them to come get me. After another 15 minutes I received a call from Charles Bruggerman, all he said when I answered the phone was "your car is ready" without verifying who I am or anything else. They didn't even come to check the waiting room because my fiancee and I were sitting clearly on a sofa. Overall horrible service for what should be an easy quick service, when I'm a Toyota care member. Avoid this dealership at all costs!!!!! More

Maintenance Really convenient and accomodating. Always very friendly. Explained in depth all that went into my car's service and when to return. Would highly reco Really convenient and accomodating. Always very friendly. Explained in depth all that went into my car's service and when to return. Would highly recommend. More

Best customer service!!! Fred Anderson Toyota is my favorite. I look forward to taking my car in because they always treat me so well. When you go, ask for Chivas Porter. He i Fred Anderson Toyota is my favorite. I look forward to taking my car in because they always treat me so well. When you go, ask for Chivas Porter. He is friendly, reliable, and trustworthy. More

Awesome I love them because they care, very helpful. I would recommend anybody to go there and buy a car. Eddie is my favorite financial guy. Awesome work I love them because they care, very helpful. I would recommend anybody to go there and buy a car. Eddie is my favorite financial guy. Awesome work More