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Fred Anderson Toyota of Charleston - Service Center

Charleston, SC

4.3
308 Reviews

308 Reviews of Fred Anderson Toyota of Charleston - Service Center

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March 27, 2018

Drop off for Airbag Recall I was greeted promptly, professional, and courteously. Then I was taken inside and the young lady who helped was very kind. Shuttle service was prompt More

by JessicaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellie and Jo Ann
Mar 28, 2018 -

Fred Anderson Toyota of Charleston responded

Jessica, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

March 19, 2018

Leroy Jones is AWESOME! I loved working with Leroy Jones! He provided excellent service when I bought four new tires for my car! He answered all my questions in a profession More

by swkurtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Leroy worked hard enough to make your purchase completely painless. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

March 18, 2018

Service waiting area: Very well-equipped waiting room... quiet enough for serious reading. Kept me informed of service status and conveniently located my Tacoma for servic More

by bmarshy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you for your wonderful feedback.We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

March 16, 2018

Comfortable service wait. Nice staff. Comfortable wait area. TV and charge stations. Sofas, chairs and bar-type desks for varied options and good work options. Free coffee, t More

by MargMichels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles in Service, James Lindsey
Mar 18, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

March 16, 2018

Service at its best ! Leroy is a highly motivated proffessional in the service department. He assist me in setting up my service and taking care of my auto service needs wh More

by Tarheel#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Anderson - He is outstanding as well.
Mar 19, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you for your great review! We're glad to have Leroy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

March 14, 2018

Great experience on this visit Your service department helped us replace a battery that we had purchased from you guys and the warranty had recently expired. Your Rep got a new, upg More

by cac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get name
Mar 14, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

March 12, 2018

Service and Maintenance of our vehile We were greeted in a very professional and courteous manner. The service on vehicle was professional and efficiently done with OEM parts. The price of More

by Wayner62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Parulis
Mar 13, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received. If there is anything more that we can do, please come back and see us again. Take care! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 28, 2018

Toyota tacoma Tony is awesome! I have never had a bad or negative experience at Fred Anderson Toyota. Always treated with respect and they listen to your conerns. More

by Tacoma dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in service
Feb 28, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 27, 2018

davids service went in for tire rotation service and all went very smooth. they also checked multi point inspection....all was good. polite service and friendly serv More

by dcguilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charles bruggerman
Feb 28, 2018 -

Fred Anderson Toyota of Charleston responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 22, 2018

90,000 plus mile service check up for my 2011 AVALON Great service from the time I stepped out of my vehicle until the time I got back in to leave. Service representative was very conscientious and atten More

by mac ciz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek M. Bibeau
Feb 22, 2018 -

Fred Anderson Toyota of Charleston responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate the time it took for you to give us this feedback.  We value our customers and we look forward to seeing you on your next visit. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

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