Fred Anderson Toyota of Charleston - Service Center

EXCEPTIONAL LeRoy in the Service Department was Outstanding. My experience was exceptional. Car was ready quickly and it was washed. Now that is truly a WOW!! LeRoy in the Service Department was Outstanding. My experience was exceptional. Car was ready quickly and it was washed. Now that is truly a WOW!! More

Excellent Service Department I have had a relationship with Fred Anderson Toyota for years, most recently having purchased my 2014 4Runner. Without a doubt, they are by far the mo I have had a relationship with Fred Anderson Toyota for years, most recently having purchased my 2014 4Runner. Without a doubt, they are by far the most knowledgeable and most welcoming folks that you will come across. It goes beyond jut selling you a car. You expect those guys to be "accommodating", but the Service department is staffed with people you can trust. At once they make you feel safe, and that they are going to do everything they can to not only make it a pleasant experience, but also a speedy one. Though I have worked with many of the advisors, I am just now realizing that I can 'review' them. On this last visit, I was taken care of by Andy Andrews. A happy, extremely polite, sincere gentleman with whom I felt confident that the needs of my car, and nothing more, would be met. He didn't try to sell me anything. He honored the Family Plan that I have in place, and reviewed the maintenance that will be upcoming upon my next few visits. Great for this single mom to be able to budget as needed. Thanks so much, Andy. A++++ More

Quick, efficient and courteous I was in and out quickly and made my appointment. Amy kept me informed and Garel took me to my appointment. They both were pleasant and made my visit I was in and out quickly and made my appointment. Amy kept me informed and Garel took me to my appointment. They both were pleasant and made my visit great More

Excellent service Leroy Jones was efficient and courteous in handling my service. He has excellent customer service skills, and is a pleasure to deal with. I recommend Leroy Jones was efficient and courteous in handling my service. He has excellent customer service skills, and is a pleasure to deal with. I recommend the Fred Anderson dealership/service center for quality and ease of use. More

fantastic experience buying a car from Matt! Matt made the experience of buying a car easy and comfortable. There is an authenticity about him that hit me immediately. That authenticity was refre Matt made the experience of buying a car easy and comfortable. There is an authenticity about him that hit me immediately. That authenticity was refreshing! I wasn’t planning on buying a car when I came to the dealership for maintenance on my car but it became apparent that buying a car now was the right thing to do. Matt helped me come to that conclusion. I highly recommend Matt without any reservations! More

Pleasant Surprise The discounts I got for being a buyer/returning customer. I had to wait with my 12 yr old. But the experience was not that bad. The free WI FI kept The discounts I got for being a buyer/returning customer. I had to wait with my 12 yr old. But the experience was not that bad. The free WI FI kept my little one occupied. And the Parts shop and selection on new RAVs keep me interested until it was time to go. More

Outstanding Service I brought my Tacoma in for maintenance and received outstanding customer service. I recommend Chrissie Rice, Service Advisor. She keeps you updated an I brought my Tacoma in for maintenance and received outstanding customer service. I recommend Chrissie Rice, Service Advisor. She keeps you updated and will call you back within a reasonable time frame unlike most other dealerships & service centers. More

Awesome service Great staff, only place in Charleston I would go! Don’t waste your time any where else. Thanks Blake and Eric for the good experience. Also, my co-wor Great staff, only place in Charleston I would go! Don’t waste your time any where else. Thanks Blake and Eric for the good experience. Also, my co-worker keeps raving about how you helped his mom into her new Toyota. Keep up the good work! More

Customer Service Shane Nausley is absolutely amazing. Great customer service and knowledge is helpful . Shane is the reason why I come back every time single time, ju Shane Nausley is absolutely amazing. Great customer service and knowledge is helpful . Shane is the reason why I come back every time single time, just excellent. More

Both Chevis in Service and Blake Dunn in Sales are rockstars Both Chevis in Service and Blake Dunn in Sales are rock stars and I would highly recommend them both for either your Service or Sales needs! ! ! ! ! ! Both Chevis in Service and Blake Dunn in Sales are rock stars and I would highly recommend them both for either your Service or Sales needs! ! ! ! ! ! More