Fred Anderson Toyota of Charleston - Service Center

Excellent Friendly and very clean atmosphere they always greet you with a smile on their faces. They always make sure they go above and beyond for the customer Friendly and very clean atmosphere they always greet you with a smile on their faces. They always make sure they go above and beyond for the customers. More

We Were Very Please With Our First Service Experience! Sean Collins was polite, courteous, efficient and effective as our sales manager. He had the rear taillight bulbs and windshield wiper blades replace Sean Collins was polite, courteous, efficient and effective as our sales manager. He had the rear taillight bulbs and windshield wiper blades replaced. Additionally, he alerted us to the fact that it was time to replace our front and rear brakes. He also found a brakes coupon saving us a substantial amount of money! Finally, he made sure the car was washed before returning it to us! It was our first visit to Fred Anderson Toyota. We were very impressed with the service we received and intend to return the next time our car needs maintenance or repairs. More

"It must have happened on your way home" They cracked my windshield on my Tacoma when i brought it in for a blower motor recall and an oil change.This was my first time dealing with this deal They cracked my windshield on my Tacoma when i brought it in for a blower motor recall and an oil change.This was my first time dealing with this dealership and more than likely my last. More

Great customer service!! Ed and Andy go above and beyond with customer service and customer satisfaction!! I greatly appreciate all they continue to do to improve customer s Ed and Andy go above and beyond with customer service and customer satisfaction!! I greatly appreciate all they continue to do to improve customer satisfaction!! More

Poor website design and Zero availability When you think you booked an appointment in Charleston but your appointment is in Raleigh due to confusing websites for the Fred Anderson brand.....I When you think you booked an appointment in Charleston but your appointment is in Raleigh due to confusing websites for the Fred Anderson brand.....I couldnt even find the Raleigh one without typing the whole city into google...but I was told by my advisor that going 700+ miles past an oil change and other service requirements is "ok and won't hurt anything" due to being on a long road trip. 0 appointment availability for 4 days.......... More

Brent Poling Removes Any Obstacles! Brent Poling is an exceptional salesperson. Any question I had, he found an answer. Any obstacle that arose, he removed it. Any expectations I had, he Brent Poling is an exceptional salesperson. Any question I had, he found an answer. Any obstacle that arose, he removed it. Any expectations I had, he exceeded them. Brent along with Bill Utnick (Finance), Dennis and Melissa Carney (Customer Care) created an offer that I couldn't refuse and an experience that left me better off and much safer on the road! More

No Delay Speedy Recovery I am truly greatful for the sevices provided by Eddie Cooks and his team. Very fast response and turnaround time. I love my Pathfinder and you derserv I am truly greatful for the sevices provided by Eddie Cooks and his team. Very fast response and turnaround time. I love my Pathfinder and you derserve 5stars More

Sales and Service have both been first-rate. Bought my Prius from Fred Anderson Toyota of Charleston, even though I lived some 90 miles away at the time, because I got straight answers from them, Bought my Prius from Fred Anderson Toyota of Charleston, even though I lived some 90 miles away at the time, because I got straight answers from them, and I have come back for all necessary service because things are done promptly and professionally. Most recently, Sean Collins was extremely pleasant, professional, and helpful in getting my car in and done quickly and properly on a busy Saturday afternoon. More

Helpful My service rep was James Bancone. He helped solve a simple problem i was having with my navigation system and walked me to my car at pick-up. Little t My service rep was James Bancone. He helped solve a simple problem i was having with my navigation system and walked me to my car at pick-up. Little things make a difference. More

Service for my Avalon Great courteous prompt service. Made an otherwise mundane ‘necessary ‘ chore a pleasant experience!! The employee used initiative to find sn unused ti Great courteous prompt service. Made an otherwise mundane ‘necessary ‘ chore a pleasant experience!! The employee used initiative to find sn unused tite rotation so the whole service cost me nothing and I got my car washed too! More