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Fred Anderson Toyota of Charleston - Service Center

Charleston, SC

4.4
305 Reviews

305 Reviews of Fred Anderson Toyota of Charleston - Service Center

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November 22, 2018

THE BEST Chivas has been helping me with service on my cars since 2003. That's a long time to be the best!!! Thank you for all you do! Mary Ann Meyers More

by maryanngmeyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chivas Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2018 -

Fred Anderson Toyota of Charleston responded

Mary Ann, your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

November 20, 2018

Great Service Manager Chivas was very attentive and professional from beginning to end with all my service needs. Excellent job Chivas. I will definitely be back when I nee More

by beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chivas Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

November 15, 2018

Great Service with a welcoming smile! Immediate attention with a smile, comfortable waiting room, prompt and professional service. Particularly like the exterior car wash service. I lik More

by Chuck'N'On!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ruff was very professional and attentive from start to finish.
Nov 15, 2018 -

Fred Anderson Toyota of Charleston responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

November 03, 2018

You have only one good employee there I have called the service department at Fred Anderson multiple Times and I have never once gotten a return call. The last time I took my car in for oi More

by Woman customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Miller
October 18, 2018

Window replacement Very quick response to initial scheduling. Everyone I dealt with was very polite and professional. Quicker time to do my window replacement and terrif More

by Rese B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Oct 18, 2018 -

Fred Anderson Toyota of Charleston responded

Rese, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing us for your vehicle needs. Regards, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

October 13, 2018

Outstanding customer service Sheila my representative was outstanding and really did a tremendous job in taking care of my needs in a timely manner! I would recommend any and all More

by didley3434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shiela , Leroy Jones, john Arent
Oct 14, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

October 09, 2018

Leroy is Da Bomb Leroy takes pride in what he does. He knows his job very well. He's respectful and has taken care of me everytime I bring my car in for service. I won More

by Finley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Fred Anderson Toyota of Charleston responded

We are truly grateful for this awesome review! We are thrilled that Leroy was able to take care of you. He is a great asset to our team and we appreciate him for consistently providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Jul 20, 2021 -

Finley responded

Steve, It wasn't truly a good experience with Brent., however, I have been with Toyota for over 30 years. I obviously like Toyota's but as far as your salespeople I haven't always had a good experience, unfortunately.

October 09, 2018

Came in for tires...left with a new care. I bought a 2014 Camry from Fred Anderson, and received great service from the sales department and the service department. I came in to buy tires for More

by tresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Utnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Dodson, john Arent
Oct 10, 2018 -

Fred Anderson Toyota of Charleston responded

Tresa, thanks for this marvelous review and congratulations on your new car! We are so pleased that Amy, John, and Bill were able to provide you with such exceptional service. We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Enjoy your new 2018 Camry! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

October 08, 2018

Upside surprise While vacationing in Kiawah Island, my airbag warning light came on my dashboard. I set an appointment online. I was greeted at the service drive-thu More

by hovelandj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, Sean
Oct 09, 2018 -

Fred Anderson Toyota of Charleston responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

October 07, 2018

Excellent service experience I recently bought my new Prius from Fred Anderson Toyota of Charleston. Last week, I took the Prius in for its first service. The service experience More

by Drdave77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2018 -

Fred Anderson Toyota of Charleston responded

We appreciate your kind words about our service team. Thank you for choosing our dealership for your vehicle needs. Regards, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

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