Fred Anderson Toyota of Charleston - Service Center

A great place to do business I appreciate the low-pressure atmosphere, kids play room, and the friendly and helpful service personnel. When we bought the car, it was easy and we n I appreciate the low-pressure atmosphere, kids play room, and the friendly and helpful service personnel. When we bought the car, it was easy and we never felt pressured. They offer excellent service and repair at a fair price. More

Service 2008 Prius Amy in Service was truly exceptional. She knew i had to have my car back by end of day and although the required service was going to be lengthy, she Amy in Service was truly exceptional. She knew i had to have my car back by end of day and although the required service was going to be lengthy, she assured me it would be done. She kept me informed throughout the day on the progress. She was wonderfully to work with. More

Service on my Prius They are professional, clear and precise about what they do. My car is 7 years old and never had a problem. They keep you informed about progress if i They are professional, clear and precise about what they do. My car is 7 years old and never had a problem. They keep you informed about progress if it takes a long time. They make waiting easy because of WIFI, refreshments, comfortable seating and nice restrooms. More

Great Service Chrissie Rice did a great job explaining options for service and kept me informed about the progress of service during the day. While no one likes a m Chrissie Rice did a great job explaining options for service and kept me informed about the progress of service during the day. While no one likes a manufacturer's recall, the service department made dealing with it as painless as possible. More

Wow, a GREAT service experience at a dealership is possible! I had originally set up a service appointment online for the morning of New Years Eve 2018 at the competing dealer that is closer to my home. Upon arr I had originally set up a service appointment online for the morning of New Years Eve 2018 at the competing dealer that is closer to my home. Upon arrival there, customers were lining up in the drive waiting to be checked in by a service writer with a clipboard. I immediately drove to Fred Anderson where I was greeted by John, one of the many service writers all with individual computer terminals. John was willing to assist me in any way possible even though I had no appointment. Thanks to John and technician Mark, my vehicle was serviced in less than an hour and I was on my way able to enjoy the holiday. The service area, customer lounge, and showroom were all immaculate and every aspect of the dealership appeared to be well managed. I have purchased two brand new vehicles from Fred Anderson Toyota and will never consider having either of them maintained by any other dealership following the superior experience on my first service visit. The staff could not have done anything more to make someone who is usually very apprehensive about dealership service departments like me feel confident that my vehicle was in capable hands. More

Great Service for my 2004 4Runner Christina Rice was absolutely amazing and very communicative during a crazy busy holiday week. Amazing job by her and the crew! Timing belt, water pum Christina Rice was absolutely amazing and very communicative during a crazy busy holiday week. Amazing job by her and the crew! Timing belt, water pump, serpentine belt and spark plugs. More

Great Service Department I have owned many vehicles over the years, and the service dept. at Fred Anderson, Toyota is the nicest I've been in. It's clean, bright, and relative I have owned many vehicles over the years, and the service dept. at Fred Anderson, Toyota is the nicest I've been in. It's clean, bright, and relatively fast. Since the service for my vehicle is covered, I'm not planning on taking it anywhere else! More

Exceptional Customer Service I would like to say Thank You to Ms. Faye Bustos and Ms. Alesia Durr for their combined EXCEPTIONAL CUSTOMER SERVICE and KNOWLEDGE towards my 2018 Toy I would like to say Thank You to Ms. Faye Bustos and Ms. Alesia Durr for their combined EXCEPTIONAL CUSTOMER SERVICE and KNOWLEDGE towards my 2018 Toyota Camry ESX. I had no intention of purchasing another Toyota Vehicle on 12/19/18, I was actually headed to the Infinity dealership to trade in my 4RUNNER16 but I had to pick my husband up from the Service Department after dropping off his Tundra and I was just looking around and I walked in the showroom and there was my New Camry unbeknownst to me at that moment😀😀....if it wasn’t for those two ladies with their EXCEPTIONAL Customer Service I would have made the biggest mistake of my life by NOT purchasing another Toyota Vehicle, when I know that is what I have driven for the last 15 years and I have NEVER had an issue with any of my Toyota Vehicles😀😀😀. These two ladies are an EXCEPTIONAL Assett to Fred Anderson Toyota. More

Outstanding as always! Shane always treats us the best. Very much appreciate his willingness to go the extra mile to ensure that we have no concerns and totally satisfied. Shane always treats us the best. Very much appreciate his willingness to go the extra mile to ensure that we have no concerns and totally satisfied. More

Appreciated I really appreciate the help he give me with my car. I’ve actually just got the car and the service was fast and he was really kind I will be back for I really appreciate the help he give me with my car. I’ve actually just got the car and the service was fast and he was really kind I will be back for more help. Thank you . More