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Fred Anderson Toyota of Charleston - Service Center
Charleston, SC
308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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308 Reviews of Fred Anderson Toyota of Charleston - Service Center
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July 05, 2019
Top rate service! Communication. Communication is so important and Jim at Fred Anderson kept me updated. I so appreciate this! Friendliness of staff, quality of serv Communication. Communication is so important and Jim at Fred Anderson kept me updated. I so appreciate this! Friendliness of staff, quality of service, I am very pleased with Fred Anderson Toyota!!! More
by ADB
Employees Worked With
Jim Bancone
June 29, 2019
Service is top notch! The service team quickly attended to all of the surge of customers. Very personable and professional customer service! Great waiting area, and the wo The service team quickly attended to all of the surge of customers. Very personable and professional customer service! Great waiting area, and the work was completed in half the time. Thorough explanation of work performed. What more could anyone want? More
by Sailor Bob
Employees Worked With
James Bancone
June 28, 2019
Exceptional service at a time of need When the battery in our Prius died after not using our car for several months because of serious illness, we did not know how to resolve the car probl When the battery in our Prius died after not using our car for several months because of serious illness, we did not know how to resolve the car problem. A tow truck driver we contacted could not start the car to tow it to Anderson Toyota for repair. Chrissie Rice at Anderson Toyota sent a technician to our home to start the car, drive it to Anderson Toyota, replace the battery and send it back to us clean and repaired. This truly exceptional service at a time of need for us was greatly appreciated.. More
by Sharon
Employees Worked With
Chrissie Rice (Asst. Service Mgr.) and Peter - last name unknown to me- (a really smart technician)
June 13, 2019
Great Service Came in for 36000 mile maint. Service was done promptly and with no issues. Chrissie Rice is my "Go To" person. She checked me in quickly, answered al Came in for 36000 mile maint. Service was done promptly and with no issues. Chrissie Rice is my "Go To" person. She checked me in quickly, answered all my questions, and made sure I was satisfied. More
by Patty Cakes
Employees Worked With
Chrissie Rice
June 10, 2019
Easy service Polite staff. I’m always confident my service is done correctly. If issues arise, they always find me to discuss options available. I trust Fred Ander Polite staff. I’m always confident my service is done correctly. If issues arise, they always find me to discuss options available. I trust Fred Anderson Toyota. More
by Ljlittlj
June 07, 2019
Excellent service! Shane was my service advisor he was very friendly kept me updated on my car and got it done in a timely manner. Definitely will be going back for all Shane was my service advisor he was very friendly kept me updated on my car and got it done in a timely manner. Definitely will be going back for all my service needs on my 4runner More
by Victoria B
Employees Worked With
Shane nicely
June 03, 2019
Felt Like Family! I came away with a feeling of really being a part of the Fred Anderson family, rather than “just another customer”. I was greeted professionally, and I came away with a feeling of really being a part of the Fred Anderson family, rather than “just another customer”. I was greeted professionally, and cordially; and the person who took care of me was simply outstanding. I think her name was Morgan. I was in and out in a very respectable amount of time. The environment was terrific...and so was the coffee. I would say, “it was a superb day at Fred Anderson Toyota”. More
by Chuck'O
Employees Worked With
Morgan Bowhall, Service
May 30, 2019
Awesome people, awesome experience! Very quick intake when I arrived, FRIENDLY and helpful staff (Merissa was my Rep and she was absolutely wonderful). Loved the convenience of the text Very quick intake when I arrived, FRIENDLY and helpful staff (Merissa was my Rep and she was absolutely wonderful). Loved the convenience of the text communication and of course the complimentary to/from Lyft service was very much appreciated. More
by Maura G.
Employees Worked With
Merissa
May 30, 2019
Top notch staff I am blessed to work with an awesome staff of people here at Toyota of Charleston. I had my vehicle serviced last week & my service was exceptional. L I am blessed to work with an awesome staff of people here at Toyota of Charleston. I had my vehicle serviced last week & my service was exceptional. Leroy gave me outstanding service & I truly appreciated his efficiency & exceptional service. They're all awesome ! More
by HeW48
Employees Worked With
May 22, 2019
Leroy Jones provided great service! He made sure my car was done on time so we could make our scheduled drive to New York. He is very personable and knowledgeable. He made sure my car was done on time so we could make our scheduled drive to New York. He is very personable and knowledgeable. More
by Cecilia Cerasoli
Employees Worked With
