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Fred Anderson Toyota of Charleston - Service Center

Charleston, SC

4.3
308 Reviews

308 Reviews of Fred Anderson Toyota of Charleston - Service Center

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September 09, 2019

Attentive and kept me posted! Jim was knowledgeable and attentive to my needs. He kept me posted. I will only be contacting Jim for my future service needs. Thank you! More

by Sandlapper Susan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, service consultant
Sep 11, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you for your great review, Susan! We're glad to have Jim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

September 01, 2019

Great service The staff is always very polite and friendly. My car services is always taken care of in a timely manner. The staff always make sure that you are comf More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Luedtke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Fred Anderson Toyota of Charleston responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

August 29, 2019

Great Service Department I have been taking my 4Runner and my husbands Tundra here for the past 7 years. We are very pleased with their attention to detail and efficiency of t More

by ewp0216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 31, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

August 16, 2019

Excellent! Exceptional customer service. Jamie went above and beyond to give us the service we needed on our van. Estimates were accurate and we did not feel pre More

by Sienna owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 19, 2019 -

Fred Anderson Toyota of Charleston responded

Hi Sienna and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jamie is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 31, 2019

Excellent Care & Service My customer service manager was excellent. He was pleasant, efficient, listened to my concerns, reviewed my service history with me and ensured my re More

by mccop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bancone
Jul 31, 2019 -

Fred Anderson Toyota of Charleston responded

Thanks for the nice review! We really appreciate this feedback and it was our pleasure doing business with you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 24, 2019

Efficient This staff is quick, efficient and courteous when you bring your vehicle in for routine maintenance. They understand that we are busy folks trying to More

by Chsnativesince91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim bancone
Jul 24, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you for taking the time to write this great feedback. We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fred Anderson Toyota of Charleston's Service Department. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 20, 2019

Awesome customer service Chrissie was on top of everything with my 4runner. She offered me options and great deals when it came to getting my toyota serviced. Thank you! More

by Jlmatto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissie Rice
Jul 22, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you for taking the time to write this review. We are pleased to hear that Chrissie was able to provide an efficient and overall positive experience. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 17, 2019

Great Service Service on my vehicle was completed in a timely, thorough manner. Jim Bancone explained everything about the service visit clearly and concisely. I am More

by A. Maranby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bancone
Jul 22, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 13, 2019

Excellent Customer Service and Value The customer service, communication and follow up was outstanding. We worked with Morgan and Merissa in service and they were both very helpful and a More

by SS2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan and Merissa
Jul 14, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Morgan and Melissa. Please let us know if we can ever help you in the future. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 11, 2019

Quick and Easy Every staff interaction was pleasant and professional. Service was performed rapidly. Customer waiting area is comfortable, with WiFi and power outle More

by dave2564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms English
Jul 14, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

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