Fred Anderson Toyota of Charleston - Service Center

Today- not a good day. I had an appointment for an oil change and my car sat for an hour with no one touching it. change and my car sat for an hour with no one touching it. More

Niko the Service Manager saved the day big time Jason our Mechanic was very professional and accurate on the time estimation of our service. Niko the service manager really made our day less stressf Jason our Mechanic was very professional and accurate on the time estimation of our service. Niko the service manager really made our day less stressful by providing a shuttle to our home also after being unable to find a solution we had prior we experienced from buying a car he took care of a major problem and concern of my wife. Which helped restore her trust of the dealership she gain a deeper trust of Fred Anderson dealership in general. I always thought dealerships took advantage and were more expensive for vehicle maintenance but after this experience I can gladly say if I encounter any problems with my vehicle I know that they are the best ones to fix and take care of it. I can not stress though that for Charleston this dealership is the best I found and feel the whole team wants whats best for it's customers and they try to work with you the best they can in providing the best deal for it's customers. And reduces the stress from buying the car to basic vehicle maintenance. More

The courtesy and professional attitude of the staff. The courtesy and professional attitude of the staff. Waiting area was closed due to cov19, however, because of the tornado watch, they open it. The The courtesy and professional attitude of the staff. Waiting area was closed due to cov19, however, because of the tornado watch, they open it. The waiting area was clean, comfortable and social distancing was implemented More

I always ask for Chivas. He has always taken good care of me and is honest. Once I find someone I can count on, I prefer to stick with them. of me and is honest. Once I find someone I can count on, I prefer to stick with them. More

Service with a smile Getting my vehicle serviced was a breeze and the Service e were professional and friendly. Calling to make the appointment was easy and again the rep Getting my vehicle serviced was a breeze and the Service e were professional and friendly. Calling to make the appointment was easy and again the rep was courteous and quick. More

Great service department! The service was fast and efficient. I was checked in and my service set up by Chivas Porter. All service was completed within 45 minutes. The service was fast and efficient. I was checked in and my service set up by Chivas Porter. All service was completed within 45 minutes. More

They were Extremely helpful and gave me information about my car plan that I didnt even know about. I waited under the estimated time given and that was awesome! my car plan that I didnt even know about. I waited under the estimated time given and that was awesome! More

Great service department! The person I worked with when I brought my car in for service was Michael Maloney. He was the very helpful and the friendliest that I have had thus f The person I worked with when I brought my car in for service was Michael Maloney. He was the very helpful and the friendliest that I have had thus far! Ask for him!! He kept me informed throughout my service call More

Routine service Quick service, regular updates on the vehicle's status, and excellent customer service with Harrison. He was knowledgeable while being both both profe Quick service, regular updates on the vehicle's status, and excellent customer service with Harrison. He was knowledgeable while being both both professional and personable! More

Loved the In and Out! Davis answered my questions, educated me and led the effort to get me out the door!! I was very happy with the entire experience---best Toyota dealer Davis answered my questions, educated me and led the effort to get me out the door!! I was very happy with the entire experience---best Toyota dealership that I have encountered!! More