Fred Anderson Toyota of Charleston

I recently purchased a new Toyota Higlander from the dealership. I have had my right hip operated on twice and also back surgery making it difficult to quickly use my right leg to get to the brake. As dealership. I have had my right hip operated on twice and also back surgery making it difficult to quickly use my right leg to get to the brake. As a result I got in the habit of using my left leg to "ride" the brake and my right leg/foot for the gas. I noticed that the engine would hesitate or cut off for about 2 seconds when I started from a stopped position and then the engine would catch up and take off. I contacted my salesman, Danny, and he along Chivas Porter, Assistant Service Manager, and several others in the Service Department listened to my problem which I thought was a very serious problem. They all questioned me as to my driving habits and when the problem would occur. Danny and Chivas investigated the problem and discovered that the new 2012 Highlander's were equipped with a computer on the brake and the accelerator pedal and pushing both at the same time (right leg gas and left leg brake)automatically made the engine hesitate for approximately 2 seconds. This new addition was designed to help solve the problem with Toyota's alleged accelerator getting stuck and people claimed they could not stop the vehicle. Once they did their research and discovered that by my using my left foot to break and at the same time would use my right foot for the gas, that was causing the engine to hesitate and there was nothing wrong with the vehicle. Since I have begun to use my right foot for the gas and the brake, I have not had any problem with the engine hesitating. I still drive with my left foot in the ready position to hit the brake in an emergency situation but keep it off the brake. I love my Toyota and this is why I have given the rating that I have. More

I willl tell all about you and try to get to but from you I willl tell all about you and try to get to but from you . They go way out for you to get you the deal of a life time I willl tell all about you and try to get to but from you . They go way out for you to get you the deal of a life time More

Great experience. No high pressure sales tactics. Eric Peterson found the right truck for me. I will buy from Eric in the future. Services were performed in a timely manner. Peterson found the right truck for me. I will buy from Eric in the future. Services were performed in a timely manner. More

I spent a few weeks researching the purchase of my new 2013 Toyota Venza. My salesperson Danny Marflake was very patient and worked with me to make sure I was 100% satisfied. The dealership had to locate 2013 Toyota Venza. My salesperson Danny Marflake was very patient and worked with me to make sure I was 100% satisfied. The dealership had to locate my car at a sister dealership in North Carolina and the exceeded my expectations when they called the following day at 9 am to let me know it was ready for delivery! Wow....I have never had a more enjoyable car buying experience! Thank You Danny Marflake!! More

We were positively impressed with the sincerity, courtesy, professionalism and consideration given to us beginning with our first visit to this dealer which was peviously unknown to us. On that vi courtesy, professionalism and consideration given to us beginning with our first visit to this dealer which was peviously unknown to us. On that visit we decided that we wanted to be their customers. They did not apply sales pressure, which has a negative influence on us, but on the contrary, they insisted that a decision of this magnitude should be made cautiously and with due consideration on our part. They made it clear that they wanted us to remain pleased with our choice after the purchase. They were honest in negociating a fair price and allowed us to take two different new models home on trial overnight. We are very pleased with our choice, made just 3 days ago, and we look forward to working with their service department where we expect the same level of professionalism and courtesy. More

Our experience at Fred Anderson Toyota made me rethink the car business. They were unlike any other dealership we have ever been too. Leroy Jones, our salesman, was up front, honest, and a pleasure to wor the car business. They were unlike any other dealership we have ever been too. Leroy Jones, our salesman, was up front, honest, and a pleasure to work with. The managers, Chris Fitzgerald, Chris Duncan, and Don Hester, made sure that our experience was painless. Chris Fitzgerald was able to give us a deal of a lifetime unlike the other dealership in Charleston, who were nasty and sneeky. I would recommend this dealership to everyone and especially Leroy Jones. Great Salesman. Even there finance manager, Bill Utnick, was easy to deal with and very low pressure. He made sure we understood all the paperwork we were signing. Again, ONLY DEALERSHIP IN CHARLESTON TO BUY A CAR FROM IS FRED ANDERSON TOYOTA OF CHARLESTON!!!!!!!! More

Matthew made the transaction go very smoothly. There were no problems, and everything was to our specifications. We live in Estero, FL. We let Matthew know what we wanted. We did business over the p were no problems, and everything was to our specifications. We live in Estero, FL. We let Matthew know what we wanted. We did business over the phone. He not only sold us the car, but he took care of all the registration, title and sales tax. In addition, the car was driven to our door. The drivers were well trained and made the paperwork process go without a hitch. More

Kelly was very helpful kind,friendly, dressed nice staff was also helpful dealership very friendly would recomend to all friends and family look forward to doing bussiness again was also helpful dealership very friendly would recomend to all friends and family look forward to doing bussiness again More

I had a great experience with the purchase of my new Toyota Camry. At first I did not want to trade in my Vechicle,but the sales rep made the transition from a SUV to a car much easier. It makes a diffe Toyota Camry. At first I did not want to trade in my Vechicle,but the sales rep made the transition from a SUV to a car much easier. It makes a difference when the salesperson knows the product that they're selling.Tonya was terrific. She was very knowledgeable and very informative, she also showed concerned about meeting my needs in purchasing a car. Thanks Tonya you are very good at what you do.This is my first purchase and probably will not be my last. I will definitely refer family and friends. More

My husband and I where very pleased with the service we recieved at Toyota of Charleston. They were promt and very helpful and they were very willing to work with us on a price that we were comfortable wi recieved at Toyota of Charleston. They were promt and very helpful and they were very willing to work with us on a price that we were comfortable with. Our sales lady Kelly was on the ball and answered every question we had and showed us how to use specific things in the vehicle. I would defenitly recommened her and Toyota of Charleston to anyone I know. More