Fred Anderson Toyota of Charleston

We like to recognize the very professional and dedicated work of Tonya Walker and Danny Marflake. We contacted the dealership through the website and were offered a very serious deal from the beginning so w work of Tonya Walker and Danny Marflake. We contacted the dealership through the website and were offered a very serious deal from the beginning so we can cut to the chase and do not play any games, this is very important to us because we live 9 hours away from the dealership. We bought a 2014 Sequoia for a great price and traded in our 2008 Sequoia for a very fair price. Tonya was very helpful and understanding and helped us close an excellent deal. We would like to mention also that we got an excellent financing rate from Alesia Durr who got us an excellent rate and terms. Next time we need a car we will happily drive again 9 hours to Fred Anderson Toyota of Charleston. More

Eddie was an awesome person to work with in the purchase of my new RAV4! He is very professional and has strong listening and communication skills. I enjoyed him a lot. Alesia was very thorough and compassi of my new RAV4! He is very professional and has strong listening and communication skills. I enjoyed him a lot. Alesia was very thorough and compassionate as well as being concerned with getting the best financial fit for me. I highly recommend them! More

Trevor German was the main and most important reason that we chose this dealership. He is knowledgeable, personable, not pushy or aggressive(which is most important to us), and overall a great guy. The ser we chose this dealership. He is knowledgeable, personable, not pushy or aggressive(which is most important to us), and overall a great guy. The service overall, pricing, extra features, and friendliness of everyone was also outstanding. The size and cleanliness of the showroom was most impressive. We live about 2 hours away, but it is well worth the drive for the above reasons. I would highly recommend this dealership to anyone, and definitely tell ALL customers to seek our Trevor German. More

Great experience purchasing our used vehicle from Blake. We are from out of town, and Blake spent extra time to take meticulous photos of vehicle for me so we wouldn't waste a 3 hr drive down to look at the We are from out of town, and Blake spent extra time to take meticulous photos of vehicle for me so we wouldn't waste a 3 hr drive down to look at the car. I would purchase from this dealer again. More

I went to the Fred Anderson Toyota dealership in hopes of finding a new preowned car to purchase. My parents who were in from Boston for the weekend came to help me in this process. My Dad had some specifi finding a new preowned car to purchase. My parents who were in from Boston for the weekend came to help me in this process. My Dad had some specific requirements for the car we were looking for. Tonya looked into their stock of used car with those requirements and also asked us a couple questions about whether we were interested in extended warranties and some other options. Although we did not find any used cars that fulfilled our requirements Tonya was able to collect enough information on how much we were willing to spend and the car we were looking for to suggest an amazing deal Toyota had on new 2014 Toyota Corollas. Tonya took us to see the car and color options, and for a test drive, and we were sold. She helped answer all the questions we could possibly have and helped my Dad co-sign my car loan. I was even able to save more money by showing my recent college diploma to get their college grad rebates! I went into Toyota looking for a decent used car and walked out with a new 2014 toyota corolla for almost the same cost, and no money down! Everyone at the deanship as extremely friendly and helpful and made our experience a great one. More

Fred Anderson Toyota made my truck buying experience amazing. Blake Dunn is a great sales rep. and has earned my business for life. He listened to me, cared about the things I cared about, answered al amazing. Blake Dunn is a great sales rep. and has earned my business for life. He listened to me, cared about the things I cared about, answered all my questions, and was incredibly honest. Blake went above and beyond for me and paid attention to the details all the way through. The entire staff was friendly and very professional, and made me feel apart of the Toyota family. I would highly recommend anyone looking for a vehicle, New or used, especially if you're looking for a beautiful truck, to go to Fred Anderson Toyota and ask for Blake Dunn. More

I didn't feel pressured, which was very important to me. Past experiences at car dealerships still 'haunt' me to this day. It was a pleasure dealing with everyone at Fred Anderson Toyota. me. Past experiences at car dealerships still 'haunt' me to this day. It was a pleasure dealing with everyone at Fred Anderson Toyota. More

Well it was late in the evening and I had initially just wanted to come in get some info. Well John was helpful and really tried to help me get a good car, which I desperately needed. I love Toyota and wa wanted to come in get some info. Well John was helpful and really tried to help me get a good car, which I desperately needed. I love Toyota and wanted a low mileage dependable used car. John was able to help me wittle down the choices and I really think I made the right choice. And to help me when my credit is less than perfect! More

When I purchased my '11 Fj Cruiser, it was a very pleasant experience. Everyone was very professional and courteous. Since then, I've had a few experiences that make me feel spiteful. Braden sold pleasant experience. Everyone was very professional and courteous. Since then, I've had a few experiences that make me feel spiteful. Braden sold me the car. Really have nothing but nice things to say there. Really nice guy. At the closing and financing table someone else sold me an extended warranty and explained that it would cover all of the maintenance in the service plan book and even a new set of tires. Two days after the 20,000 mile scheduled service, the car was running poorly. I checked the oil and the dipstick was dry. After having it towed to the dealership, they unapologetically informed me that the tech hadn't set the filter/gasket properly causing the oil to drain out. Later, I lost my key. Toyota makes it impossible for anyone other than Toyota to cut a key. Fine. At my service appointment I ordered a new key from Heather for $300. She quoted me one hour of labor at about $100. She was very professional and courteous. When the key came in the next day, heather was not there. A disheveled man told me Heather was wrong and the labor would be 2 hours for about $200. The job was finished in 30 minutes. The disheveled man still charged for 2 hours justifying his position by saying that "if it had been an inexperienced tech, it would have taken 2 hours", condescendingly adding,"don't lose em again." He also showed me where the tech had time in those 30 minutes to do the roughly 20 point inspection. Having clearly been deceived and ripped off, I called the service manager whose name and number were listed on the form. He didn't return my call after leaving a voicemail. Now, at the end of my extended warranty, I use the local competition for service. They are professional, courteous and honest. They have informed me that my warranty is actually only good for drivetrain defects and oil changes, but not for the service of the drivetrain or the tires. I should have read the fine print in the warranty. It was foolish to trust the finance guy at Toyota of Charleston. Also, they're service department is sorely lacking. For service, Hendrick Toyota in North Charleston is a superior company. More

I located the vehicle on line. I set up an appointment and visited the dealership. From the minute I walked in the door, everyone was friendly and professional. Eddie Cooks was great and went above and and visited the dealership. From the minute I walked in the door, everyone was friendly and professional. Eddie Cooks was great and went above and beyond to get the deal done. More