Fred Anderson Toyota of Charleston

Great Customer Service and Follow-up Don Hesher was my primary point of contact. Don turned over my service to Benji Spivey. Although we had a few rough places on prices, I was never pres Don Hesher was my primary point of contact. Don turned over my service to Benji Spivey. Although we had a few rough places on prices, I was never pressured, nor spoken to on a negative fashion. Benji's follow-up was outstanding. He called me when I had questions, he asked what it would take to make a deal without ever being obnoxious. I am recommending Fred Anderson to anyone I know looking for a new or used car. I told Don that young men like Benji, with a great work ethic, follow-up, and persistence without pressure are hard to find. My experience overall was very good. More

Very helpful and easy to work with I bought a 2014 Toyota Camry and it couldn't have been easier. I highly recommend buying from this dealer. I bought a 2014 Toyota Camry and it couldn't have been easier. I highly recommend buying from this dealer. More

Matthew Laurence was excellent! I bought a 2014 Prius from Matt on July 4th. He was so patient and willing to explain everything in great detail. He isn't your typical car salesman w I bought a 2014 Prius from Matt on July 4th. He was so patient and willing to explain everything in great detail. He isn't your typical car salesman which was a pleasant surprise. He did everything he could to give me a very good deal, including an incredible trade in value on my Jeep Compass. His amazing service is very much appreciated and when it comes time to purchase another new car, I will certainly go back to him if he is still working there! I encourage anyone wanting to purchase a Toyota to ask to speak with Matt Laurence. Thank you! More

Justin Myers' customer service is outstanding! Our experience with Justin Myers was nothing short of exceptional. Justin has been patient, friendly and sincere in helping us find a vehicle that me Our experience with Justin Myers was nothing short of exceptional. Justin has been patient, friendly and sincere in helping us find a vehicle that meets our needs. We highly recommend working with him! More

Great Experience and a Great Price Fred Anderson Toyota was extremely helpful when it came to finding what I was looking for, because I really had no idea, except for I needed a vehicle Fred Anderson Toyota was extremely helpful when it came to finding what I was looking for, because I really had no idea, except for I needed a vehicle with better gas mileage. Even after we found the vehicle, and test-drove it, Ally kept me company (and kept me entertained) while we waited to hear back from her manager on the best possible price for my next vehicle! Great experience, great price! More

awesome service eddie did a great job and made the process quick and easy. He and his team were also able to work out a great deal that fit into my budget eddie did a great job and made the process quick and easy. He and his team were also able to work out a great deal that fit into my budget More

Great car, great service experience! We highly recommend Mark Searcy of Anderson Toyota. He is smart, professional, friendly and puts the customer first. It was such a pleasant buying exp We highly recommend Mark Searcy of Anderson Toyota. He is smart, professional, friendly and puts the customer first. It was such a pleasant buying experience and we love our new van! Thanks, Anderson Toyota of Charleston and especially to Mark Searcy who handled our deal. More

Superb Experience at Fred Anderson Toyota of Charleston I recently purchased a 2014 Toyota 4 Runner SR5 at Fred Anderson Toyota of Charleston and I can wholeheartedly recommend the dealership and the salesm I recently purchased a 2014 Toyota 4 Runner SR5 at Fred Anderson Toyota of Charleston and I can wholeheartedly recommend the dealership and the salesman I worked with, Justin Myers. The entire car buying experience can be utterly overwhelming - especially when you have your heart set on a certain vehicle and it's not available in the dealership's inventory. Justin went ABOVE and BEYOND to find me the exact car that I wanted. Although I had to wait for the 4Runner to arrive at port for a few weeks, it was absolutely worth it to have the exact car I wanted and to be assured I was not settling on another vehicle. Justin would not accept that the specific 4Runner I wanted with my preferred features was not available. He searched future inventory that was to arrive in the US and identified the exact vehicle I wanted. In addition to this, Fred Anderson matched the best price I was offered by another dealership... in another region of the country. I visited another local Charleston Toyota dealership and they would not match the price. Upon learning this, I simply walked way due to their borderline dismissal and unwillingness to even propose a negotiation. Terrible customer service and they missed out. I would also offer my highest recommendation to Dennis Quinn, an internet manager at Fred Anderson of Toyota, as well. Both gentlemen's interactions with me and personas were simply stellar. They never overwhelmed me… they were never pushy or overbearing… But rather, they were courteous, communicative, and seemed to genuinely care about my concerns and wants when it came to purchasing the exact car I wanted. I am so very thankful to both Justin and Dennis and can offer my highest recommendation when working with Fred Anderson Toyota of Charleston. I can only hope that all future car buyers have a similar experience as I did. Wishing you all the best! More

Quick, easy, friendly Mark Searcy and Alesia Durr were professional, friendly and a pleasure to work with. Left the dealership the same day with a new car. Would definite Mark Searcy and Alesia Durr were professional, friendly and a pleasure to work with. Left the dealership the same day with a new car. Would definitely recommend Mark, Alesia and the dealership More

Service for a dignitary I first met Tonya Walker in May, she was extremely friendly and eager to listen to my needs. I did everything over the phone because of employment in I first met Tonya Walker in May, she was extremely friendly and eager to listen to my needs. I did everything over the phone because of employment in another state. Tonya and Bill were always available to answer questions and update me on the progress of the sale. The assisted in easing the fears of a first time car buyer. Delivery of the vehicle was seamless and quick. Only thing I would change, as a first time car buyer, I would have like every tiny detail explained without having to ask. I was clueless about some things but Tonya and Bill answered all my questions. I was comfortable and now PROUD of my purchase. I LOVE MY NEW CAR! More