Fred Anderson Toyota of Charleston

Recommend to others Brent Poling walked in the rain to get the car from the lot to bring it under the shelter for us to take it for a test drive. He was helpful througho Brent Poling walked in the rain to get the car from the lot to bring it under the shelter for us to take it for a test drive. He was helpful throughout the buying process and took the time to teach us how to operate the special features once the car was ours. Isabelle and Chuck Mims More

treated me like family Jack Calhoun, Don Hesher, and Blake Dunn were - far and away - wonderful to work with. They each treated me like family, taking into consideration my Jack Calhoun, Don Hesher, and Blake Dunn were - far and away - wonderful to work with. They each treated me like family, taking into consideration my needs and what I could afford, they didn't "sell" me a car, they "found" me a car. Easily the best buying/finding experience yet. I would recommend, and already have, anyone to visit Fred Anderson & ask for Jack, Don & Blake. More

buying the car of my dreams!! My first experience buying a car without my husband. Julia was awesome from the start. She was personable, friendly, and cared about my needs. She did My first experience buying a car without my husband. Julia was awesome from the start. She was personable, friendly, and cared about my needs. She didn't make the process as long as it could have been. Even though she was very busy she stayed with us and made sure the process was going smoothly. Highly recommended!!!! More

Great,fast & friendly. Jack Calhoun was beyond helpful in accommodating with our request. We left happy and with a brand new toyota . Thank you Fred Anderson Toyota of Charl Jack Calhoun was beyond helpful in accommodating with our request. We left happy and with a brand new toyota . Thank you Fred Anderson Toyota of Charleston ! More

Thankful for Great Service! Phenomenal service! I actually found the vehicle on line and purchased it over the phone with the help of Jack Calhoun. He was extremely helpful in Phenomenal service! I actually found the vehicle on line and purchased it over the phone with the help of Jack Calhoun. He was extremely helpful in answering all questions and getting me a better price than all other Toyota dealerships that i looked at. I purchased this vehicle after 2 other close friends purchased their vehicles from Jack as well. I strongly recommend Jack Calhoun to anyone in the market for a new vehicle. More

Excellent customer service! As someone who has worked in hospitality my whole life, I have to say this was the easiest and most fun I have had buying a car. The way Benji Spivey, As someone who has worked in hospitality my whole life, I have to say this was the easiest and most fun I have had buying a car. The way Benji Spivey, Chris Fitzgerald and Don Hesher made me feel from the second I walked in the door to when I was pulling away in my new car, was above and beyond. The entire staff there walks around smiling and I can see why. They truly enjoy what they do and want to make you feel comfortable and at ease. Bill Utnick in finance made it all very easy to understand and was great to work with as well. I would highly recommend this dealership to anyone looking for any type of car. These guys know how to make it happen. I will not buy from anyone else ever again. More

Great first time My new Prius was my first experience buying a new car myself. Kelly Mitchum and the rest of the team at Fred Anderson made me feel like I was their on My new Prius was my first experience buying a new car myself. Kelly Mitchum and the rest of the team at Fred Anderson made me feel like I was their only customer despite the HUGE crowd there. I would recommend this dealership to anyone looking for that extra attention such a big purchase deserves. Alesia in financing was great in explaining all the paperwork and making sure I got the best deal possible. There was no pressure at any time. They really wanted to make my visit special. Thanks again. More

Great buying experience In more than 30 years of purchasing automobiles, this was honestly the easiest. Typically one can expect to spend countless hours for seemingly no re In more than 30 years of purchasing automobiles, this was honestly the easiest. Typically one can expect to spend countless hours for seemingly no reason. This was the opposite. It was easy to communicate exactly what I was seeking and upon my arrival all of the paperwork had been previously drawn up and we were done signing all required documents in about 30 minutes. I had the opportunity to work with two salespersons (Kelly and Christen) and they worked seamlessly as a team. As a result, there was always someone available when I called with a question. These employees were knowledgeable and eager to meet my needs rather than trying to meet satisfy their own interests. I also have to mention Rodney as well. I payed a test drive visit and he went out of his way to ensure my spouse had an opportunity to test drive the car. He did this with the knowledge that I was already working with other sales reps but as a good salesperson, he understood customer satisfaction. More

Nothing special here First when I arrived at the dealership I had to seek someone out as I had been outside on the lot for more then 10 minutes without being approached. First when I arrived at the dealership I had to seek someone out as I had been outside on the lot for more then 10 minutes without being approached. Next, once my husband arrived and was actually approached the sales man was not friendly to him and was literally walking away when he tried to ask a question. My husband asked to speak with a manager and according to the list of people above we were given a sales rep, not a manager. He turned us to a seasoned employee. While speaking with Matt at this point my husband had to say "are you going to let me finish" when speaking about the vehicle. When we were trying to discuss the 0% financing options the sales rep., Matt got flustered by my husband and literally ended the conversation by saying "let me get someone else to help you because you are trying to hold me to something that I am not saying". And walked away.... Whhhhhhhaaaattttttttt? My husband and I were just trying to communicate with this person and understand what was being said, asking A LOT of questions -my husband and I looked at each other and said "what just happened here" and then we waited a few minutes and said let's go. No one ever came and we walked out without even being approached again. We were ready to spend $25000 on the car. My husband asks tons of questions and wants to feel comfortable with spending that kind of money. We weren't holding Matt to anything. He just wanted my initials to get the sale going .... Typical car sales man. Nothing special here. More

First Toyota puchase We had been shopping for our son - looking at Ford and Chevy models. Comparison with the Corolla convinced us that this was the way to go for longevi We had been shopping for our son - looking at Ford and Chevy models. Comparison with the Corolla convinced us that this was the way to go for longevity and service. Our salesman, Mark presented a lot of information - Good experience - no pressure. More