Fred Anderson Toyota of Charleston

Comfortable/Relaxed I'm in the customer service business and purchasing a car at your dealership was an example of how it should be done. Questions were answered with kno I'm in the customer service business and purchasing a car at your dealership was an example of how it should be done. Questions were answered with knowledge and speed. There was never a feeling of "looking elsewhere". I was asked several times if I understood everything and if I had any questions by both associates I worked with. Being relaxed at a car dealership is something I really didn't think was possible until today. Justin Myers made the experience almost easy for me. I actually started a listing of referrals for him so others can have a pleasurable experience in purchasing a car! More

Regina was great , she provided me with all the information I needed. She was friendly, customer oriented, and patient went answering all my questions. She took the ti , she provided me with all the information I needed. She was friendly, customer oriented, and patient went answering all my questions. She took the time to ensure I was comfortable and explained all the features of my new car as well as guaratees. More

Regina is great! Regina is very easy to work with and she found the right truck for me! Kenny was also very helpful, and the whole crew over there is friendly and a pl Regina is very easy to work with and she found the right truck for me! Kenny was also very helpful, and the whole crew over there is friendly and a pleasure to do business with. More

purchase of used automobile My wife and I purchased a used Toyota Highlander from Fred Anderson. We initially went into the dealership just to look around and to see what our opt My wife and I purchased a used Toyota Highlander from Fred Anderson. We initially went into the dealership just to look around and to see what our options were on SUV's that had a third row seat since we have four children and need the extra row. While walking the lot we were approached by Chris Mitchell, a sales associate at Fred Anderson. Chris did a fantastic job of listening to my wife and I and some of the requirements we were looking for in a used car. Most importantly, he understood that we had a budget that we needed to adhere to. Chris showed us a mix of new Toyota 4 Runners and a mix of used SUV's that were on the lot but atno time did Chris ever pressure my wife or I about a certain car. Chris let my wife and I discuss the pros and cons about a car and then he would offer his own knowledgeable opinion. Ultimately, even though I had no intention of buying a car that particular day, my wife and I purchased a used Highlander. I was about to walk off of the lot when Chris said let me show you one more carthat might fit what my wife and I were interested in. And sure enough, he hit the nail on the head with a used Highlander that only had 318 miles, leather interior with captains chairs in the middle row. The fact that is was used even though it had low mileage was huge to my wife and I since it significantly brought down the price. Had Chris not persevered and done a little extra work, we would not have purchased a car that day. Chris did an awesome job and I consider him more of a friend then someone I did business with. He personally used his own money to fill up our gas tank since the dealership does not provide full tanks on used vehicles and he personally brought the second set of keys to my residence so I would not have to make a special trip to the dealership. Chris was very professional and his main attirbute is that he can relate to people and make purchasing a car a pleasant experience and not one that we typically dread. GOOD JOB CHRIS!!!!!!!!!!!! Chris was very professional, easy to talk to and despite being new to the car business, very savy in the way he dealt with my wife and I. Since the car was used, Fred Anderson typically will not fill it up with gas( not sure why) but Chris took it to a gas station and used his own money to fill up the tank. The following day, he personally brought the second set of keys to our residence so that we would not have to make a trip out to the dealership. Chriseven spent an hourof his own time hooking my wifes smart phone up to our vehicle Chris was not your typical car salesman. He was not pushy and he told you the truth. If he did not know the answer to a question he found someone that did. Chris was awesome and I consider him to be more like a friend then someone I did business with. More

Great customer service Tonya was wonderful. She provided great customer service to me and helped me make the best decision. I would recommend her and this dealership to o Tonya was wonderful. She provided great customer service to me and helped me make the best decision. I would recommend her and this dealership to others!!! More

Great Experience My experience at Fred Anderson Toyota of Charleston was AWESOME!! Tonya was very professional and made the car buying process easy. I will be back soo My experience at Fred Anderson Toyota of Charleston was AWESOME!! Tonya was very professional and made the car buying process easy. I will be back soon for my next vehicle. I highly recommend her and Fred Anderson Toyota if you’re looking to purchase a vehicle. More

Awesome buying experience! Regina was great to work with. She was attentive, understanding, and extremely patient while I made my decision. She and Blake made the process comple Regina was great to work with. She was attentive, understanding, and extremely patient while I made my decision. She and Blake made the process completely seamless and very simple. Will definitely recommend and do business with them again. More

Great Experience My experience at Fred Anderson Toyota of Charleston was GREAT!! Tonya was very professional and made the car buying process easy. I highly recommend h My experience at Fred Anderson Toyota of Charleston was GREAT!! Tonya was very professional and made the car buying process easy. I highly recommend her and Fred Anderson Toyota to my military and civil service friends , if they are looking to purchase a vehicle. More

Regina was the best Regina Wescott truly made the experience of buying a new car enjoyable and stress-free. She was nice, funny, honest and a real pleasure to work with. Regina Wescott truly made the experience of buying a new car enjoyable and stress-free. She was nice, funny, honest and a real pleasure to work with. I am absolutely recommending her and Fred Anderson Toyota to anyone who is in the market for a car. More

Great Experience Regina was the best and a wonderful person to work with. Have already told several friends on how easy it was. Thanks again Regina for all of you Regina was the best and a wonderful person to work with. Have already told several friends on how easy it was. Thanks again Regina for all of you r help! Brennen King More