Fred Anderson Toyota of Charleston

Awesome experience. Best Toyota dealer yet. Excellent service with questions about anything you can think about. Best Toyota dealer yet. Excellent service with questions about anything you can think about. More

This is our 4th vehicle with Fred Anderson Charleston. We come back every time due to their excellent customer service! Chrissy Shipman made our experience so wonderful! Highly recommend!! We come back every time due to their excellent customer service! Chrissy Shipman made our experience so wonderful! Highly recommend!! More

This dealership and everyone in it is so friendly and willing to help - they always make sure you’re being taken care of willing to help - they always make sure you’re being taken care of More

Connor was a joy to work with and very professional! He showed me many cars on the lot and did not push me for the sale. I appreciate his time, attention to detail, and patience with me. He was extremel He showed me many cars on the lot and did not push me for the sale. I appreciate his time, attention to detail, and patience with me. He was extremely knowledgeable about the process and made the car-buying experience very easy. Excited to be in another Toyota. Thank you so much Connor! Wishing you many more car sales in 2024. More

They had a nice selection of vehicles and were able to provide the exact car that I wanted. Josh was very knowledgeable and an excellent salesman to work with! provide the exact car that I wanted. Josh was very knowledgeable and an excellent salesman to work with! More

Brent is amazing & kind. I’d recommend him to anyone. His attention to detail, willingness to explain every detail of the process, and ability to make a scary process smooth I’d recommend him to anyone. His attention to detail, willingness to explain every detail of the process, and ability to make a scary process smooth is why I felt comfortable making this first big purchase! More

I really appreciate everything the entire team at Fred Anderson did to make sure I got into a car that I wanted. Anderson did to make sure I got into a car that I wanted. More

Chivas is the first employee I have dealt with in years who actually took the time to explain things to me and treated me as a human and not a purse. The rest of the employees in the service department co who actually took the time to explain things to me and treated me as a human and not a purse. The rest of the employees in the service department could all benefit from following Chavis’s lead as he is Fred Anderson’s gem and a true asset. The service shop and Fred Anderson on the other hand is disappointing at best. You nickel and dime for everything. You do unnecessary work without prior approval. I have had numerous issues with Fred Anderson over my 10 years of being their customer and will not be using them anymore for anything other than my free oil changes which really are not free. I’ve been a loyal customer and only ever had a service or any work done on my vehicle at this location and you would think I was a beggar off of the streets asking for change. I requested my locks be looked at as my key fob was not locking nor unlocking my doors as well as not working from my door panel unless the car was cranked. I suspected it was a blown fuse or an issue with my ECU and not an actuator issue as none of the doors were working to include my rear door. They immediately told me it was a key fob issue and recommended a new key be cut and chip be made which is BIG money. Luckily I knew it was not a fob issue and asked chevis to ask the foreman to investigate further. They wanted to then charge me an additional $350 to investigate further which would only be to diagnose not to fix. I’m so disappointed in them and unfortunately this was the final straw for me. Thankfully Chavis voided the initial $105 diagnosis as I was never given an official diagnosis. More

Chrissy is extraordinarily patient and generous with her time in finding the perfect vehicle for the buyer. She's affable and completely trustworthy. When I first walked into the dealership, it was complete time in finding the perfect vehicle for the buyer. She's affable and completely trustworthy. When I first walked into the dealership, it was completely out of "due diligence" just to make certain I considered all of my options before buying from elsewhere. Chrissy nailed exactly what my needs were and found my ideal car with excellent terms and service. She sold me! She made the impossible happen. Taylor is equally fabulous in explaining the terms of financing and the various options. I drove away in my new car knowing I've gone into business with a great dealership that advocates transparency and wonderful service. More

Brandon was the absolute best salesman I could have asked for! He was very easy going, SO helpful, and never once made me feel pressured to make any purchases on the spot. I honestly think my experience woul for! He was very easy going, SO helpful, and never once made me feel pressured to make any purchases on the spot. I honestly think my experience would have been much more stressful had he not been the salesman that helped me. I ended up getting a car the same day and he made the process very easy. I definitely recommend Fred Anderson Toyota, and make sure to ask for Brandon!!! More