Fred Anderson Toyota of Charleston

Straight forward, family-friendly service We feel pretty good giving a full "beginning to end" review. We had seen a truck we liked a few days before and finally had time to go look at it. We We feel pretty good giving a full "beginning to end" review. We had seen a truck we liked a few days before and finally had time to go look at it. We were already frustrated because the dealership we went to before was an exhausting back and forth of sales pitches and feeling not listened to. Anyhow, we spoke to the online sale rep who was kind enough to text us her number since we didn't have a solid arrival time, so we could notify her and the team we were on our way. When we got there the truck was already pulled up, ready for a test drive. Chris, our sales guy, was incredibly professional and relatable (my husband said during the test drive they barely talked "truck sales," he just loved getting to know Chris and his car/truck history, etc), and worked with us to get our perfect vehicle to a point that was within our comfort zone. Alesia, the business manager, was just as wonderful and was quick and thorough with the paperwork (which means the world when you're car shopping with a toddler...). I'd also add that they have a kids play room which was invaluable to us during our shopping experience, and there was another salesman (not associated with our sale) who sat and chatted with our daughter in the playroom (so kind!) and was kind enough to give her some gummies which made her day. We couldn't have been happier with our experience there. More

Customer Service Shane Nausley is absolutely amazing. Great customer service and knowledge is helpful . Shane is the reason why I come back every time single time, ju Shane Nausley is absolutely amazing. Great customer service and knowledge is helpful . Shane is the reason why I come back every time single time, just excellent. More

Walked in for service... walked out with my dram car! After making repair after repair on my 2009 Toyota RAV4, I went in to Fred Anderson Toyota frustrated wondering how much I was going to need to pay fo After making repair after repair on my 2009 Toyota RAV4, I went in to Fred Anderson Toyota frustrated wondering how much I was going to need to pay for the newest repair. My husband and I had considered looking at pre-owned vehicles as a replacement option but we weren’t really excited about it. While walking around the lot I was approached by Missy Lambert, she was friendly and extremely helpful. She asked out of curiousity what my dream vehicle would be; then once I found THE car she asked if she could try to help make it possible for us. Missy went above and beyond to help me find the best rate that fit my budget and payment options and helped me walk out the proud new leader of a brand new 4Runner! Great work from Missy, and Ryan in Finance making this the best possible experience. More

Both Chevis in Service and Blake Dunn in Sales are rockstars Both Chevis in Service and Blake Dunn in Sales are rock stars and I would highly recommend them both for either your Service or Sales needs! ! ! ! ! ! Both Chevis in Service and Blake Dunn in Sales are rock stars and I would highly recommend them both for either your Service or Sales needs! ! ! ! ! ! More

Perfection! Matthew Lawrence was more than helpful!! He walked me through everything in full detail and got me exactly what I wanted. I could not be happier with Matthew Lawrence was more than helpful!! He walked me through everything in full detail and got me exactly what I wanted. I could not be happier with my purchase and will be back and will highly recommend to friends, family and strangers!! Top notch service!! 10 stars!! More

Easiest Car Buying Experience DJ was one of the best salesmen I’ve ever worked with in any industry. He is honest and dependable - I’d highly recommend him. DJ was one of the best salesmen I’ve ever worked with in any industry. He is honest and dependable - I’d highly recommend him. More

New Car Purchase Just made my first new car purchase from my favorit dealership ever. I have always been treated the best here and as a result decided that this is wh Just made my first new car purchase from my favorit dealership ever. I have always been treated the best here and as a result decided that this is where I wanted to deal with my car and service in the future. Since all past service has been fair and professional, I made the decision to get a new truck that would last for a long time. I also decided to get the bumper to bumper 100K mile deal as well since my experience here has always been great. While making the purchase Tonya was very helpful in looking for a deal that met my finances and needs. She even went the extra mile to completely set up the computer in the truck and trained me on how to work it. I could not be happier with this purchase or the dealership! More

When buying a car is painless Matt was a pleasure to work with. I never felt pressured and he listened well to my concerns. I would highly recommend asking for him by name. Matt was a pleasure to work with. I never felt pressured and he listened well to my concerns. I would highly recommend asking for him by name. He is easy going, and very knowledgeable about the cars he sells. More

Great Service and great process I walked in knowing what I wanted and Ben Myhre checked their used car inventory and found me a truck that wasn’t even in their inventory yet. It was I walked in knowing what I wanted and Ben Myhre checked their used car inventory and found me a truck that wasn’t even in their inventory yet. It was exactly what I wanted and so between he and Sales manager, Blake Dunn, they worked things out for me and made the entire experience an enjoyable one. The place is run like a machine and I certainly appreciate seeing systems in Place to insure efficiency and great service. More