Fred Anderson Toyota of Charleston

Dropped my car off for service and scheduled test drive for Everyone was friendly and helpful in the service dept (Amy), reception and sales. Joseph was professional, personable, and answered my?s. He knew I wa Everyone was friendly and helpful in the service dept (Amy), reception and sales. Joseph was professional, personable, and answered my?s. He knew I was just beggining my search for a new vehicle and there was no pressure which I greatly appreciated. More

The Entune Entertainment suite and app are terrible. The folks at Fred Anderson are great. I bought a 2018 Camry 10 months ago and love the car but the entertainment/navigation suite (Entune) and its com The folks at Fred Anderson are great. I bought a 2018 Camry 10 months ago and love the car but the entertainment/navigation suite (Entune) and its companion app are absolutely horrible and basically unusable. I find it is very distracting to use which makes it unsafe to me. I won’t consider a Toyota again. Go to the Apple App Store and read the reviews on Entune™ 3.0 App Suite by Toyota g More

Great salesperson Chris Jennings was wonderful; he was patient and helped me find the perfect car. Was not too pushy and was genuinely interested in what I was looking Chris Jennings was wonderful; he was patient and helped me find the perfect car. Was not too pushy and was genuinely interested in what I was looking for in a car. After I bought it he helped show some of the extra features of the car since I am not the most technologically advanced person. The people in the finances department were a bit pushy for added costs/benefits, but Chris was wonderful. Hopefully I won't have to buy a car again anytime soon but if had to would be going back to him to find another one. More

Impressive I could not be happier with the total experience I received from Fred Anderson Toyota of Charleston. Emily (finance) John and Daniel (sales) explained I could not be happier with the total experience I received from Fred Anderson Toyota of Charleston. Emily (finance) John and Daniel (sales) explained and answered every question and concern I had. Brian S. More

Great! We stopped by one night and Brent helped us. We then came back the next day. The dealership was very busy but people kept asking us if we were ok. Kur We stopped by one night and Brent helped us. We then came back the next day. The dealership was very busy but people kept asking us if we were ok. Kurtis ended up helping us find our new-to-us car. We love it! Alesia was great and very personalable. Have been dealing with this dealership for years and have never been disappointed. More

Great Service Chrissie Rice did a great job explaining options for service and kept me informed about the progress of service during the day. While no one likes a m Chrissie Rice did a great job explaining options for service and kept me informed about the progress of service during the day. While no one likes a manufacturer's recall, the service department made dealing with it as painless as possible. More

Superior Customer Service Andy was a great salesperson who was extremely knowledgeable about the vehicle we chose to purchase. Andy's superior attitude and genuine personality Andy was a great salesperson who was extremely knowledgeable about the vehicle we chose to purchase. Andy's superior attitude and genuine personality made him a great person to work with when selecting a vehicle. More

Wow, a GREAT service experience at a dealership is possible! I had originally set up a service appointment online for the morning of New Years Eve 2018 at the competing dealer that is closer to my home. Upon arr I had originally set up a service appointment online for the morning of New Years Eve 2018 at the competing dealer that is closer to my home. Upon arrival there, customers were lining up in the drive waiting to be checked in by a service writer with a clipboard. I immediately drove to Fred Anderson where I was greeted by John, one of the many service writers all with individual computer terminals. John was willing to assist me in any way possible even though I had no appointment. Thanks to John and technician Mark, my vehicle was serviced in less than an hour and I was on my way able to enjoy the holiday. The service area, customer lounge, and showroom were all immaculate and every aspect of the dealership appeared to be well managed. I have purchased two brand new vehicles from Fred Anderson Toyota and will never consider having either of them maintained by any other dealership following the superior experience on my first service visit. The staff could not have done anything more to make someone who is usually very apprehensive about dealership service departments like me feel confident that my vehicle was in capable hands. More

Toyota 4runner Matthew was awesome! Amazing service, very patient, gave me a great deal and super sweet! Was really honest with me when it came to my purcahse and en Matthew was awesome! Amazing service, very patient, gave me a great deal and super sweet! Was really honest with me when it came to my purcahse and ended up getting me an even nicer car for a better deal than I was going to get originally! Will definitely be back. Thanks again, I love my 4runner so much. More

So excited about my new 4Runner Matt gave us the red carpet treatment and we walked away very happy! He gave us a great deal and was transparent and professional throughout the entir Matt gave us the red carpet treatment and we walked away very happy! He gave us a great deal and was transparent and professional throughout the entire process. Not to mention, I LOVE my new car! I would absolutely send friends and family to Fred Anderson! More