Fred Anderson Toyota of Charleston

WOW! Because of the professionalism of our salesman JJ we purchased a 2020 Avalon. He was honest, he went above and beyond To make it the best experience in buying a car we have ever had. We will always buy purchased a 2020 Avalon. He was honest, he went above and beyond To make it the best experience in buying a car we have ever had. We will always buy from him and will recommend Fred Anderson and JJ to anybody looking to purchase a vehicle. Thank you! More

Niko the Service Manager saved the day big time Jason our Mechanic was very professional and accurate on the time estimation of our service. Niko the service manager really made our day less stressf Jason our Mechanic was very professional and accurate on the time estimation of our service. Niko the service manager really made our day less stressful by providing a shuttle to our home also after being unable to find a solution we had prior we experienced from buying a car he took care of a major problem and concern of my wife. Which helped restore her trust of the dealership she gain a deeper trust of Fred Anderson dealership in general. I always thought dealerships took advantage and were more expensive for vehicle maintenance but after this experience I can gladly say if I encounter any problems with my vehicle I know that they are the best ones to fix and take care of it. I can not stress though that for Charleston this dealership is the best I found and feel the whole team wants whats best for it's customers and they try to work with you the best they can in providing the best deal for it's customers. And reduces the stress from buying the car to basic vehicle maintenance. More

Excellent experience. Davis Smith handled us from the moment we walked into the dealership showroom until we left. He was very adept in all steps of the process; especially Davis Smith handled us from the moment we walked into the dealership showroom until we left. He was very adept in all steps of the process; especially getting our insurance up and going. He walked us carefully through and with a friendly spirit throughout the morning. Secondly, during this COVID time, I was most impressed at how all the personnel were aware of the issues and wore masks (where appropriate); there were people assigned to clean things continuously during our stay. Thirdly, all of those with whom we interacted were smiling, courteous, and helpful. More

The best. Makes money for his employer( as he should) but is fair and honest to deal with. He knows about the notion that “ money talks”. And he , accordingly, has become a very good listener. Mr Anders but is fair and honest to deal with. He knows about the notion that “ money talks”. And he , accordingly, has become a very good listener. Mr Anderson should give him a raise. he makes Me Anderson a lot . Rest of the staff is very good , as well. Takes some of the pain out of car buying. More

Stress free car buying I came in just LOOKING for at a used car I saw online. To my surprise, the car was just sold before I got there. Matthew then approached me and we sta I came in just LOOKING for at a used car I saw online. To my surprise, the car was just sold before I got there. Matthew then approached me and we started looking at my new car options. Throughout this process, in no way did I feel pressured or was getting haggled to buy a new car. Matthew was very knowledgeable and answered all my questions honestly and professionally. As a first-time car buyer, I felt very comfortable and I wasn't roped into a scheme. During my time of waiting for paperwork many employees asked me if I needed something to drink, how was everything going, and were all very pleasant. When it came to handling finances and final paperwork, Bill Utnick made this process as simple and easy as possible. He had everything ready for me and was patient while I read over everything. He was knowledge and willing to answer any questions I had and made sure I understood everything. I drove from Greenville, SC to get a car from Toyota of Charleston and It was well worth it. I left with the peace of mind and comfort that I will continue to be taken care of with the future of my car. More

Everyone we dealt with at this dealership was very professional and courteous. We had dealings with 5 different people during the buying process. I own my own business so I know how difficult it can professional and courteous. We had dealings with 5 different people during the buying process. I own my own business so I know how difficult it can be to hire great quality employees. Keep up the good work and I hope to do business again in the future. I drove 200 miles one way and it was well worth it! More

The courtesy and professional attitude of the staff. The courtesy and professional attitude of the staff. Waiting area was closed due to cov19, however, because of the tornado watch, they open it. The The courtesy and professional attitude of the staff. Waiting area was closed due to cov19, however, because of the tornado watch, they open it. The waiting area was clean, comfortable and social distancing was implemented More

Great Experience Sales people were great and very knowledgable. No one was pushy just wanted to be helpful and understands my needs. I changed my mind several times an Sales people were great and very knowledgable. No one was pushy just wanted to be helpful and understands my needs. I changed my mind several times and each time Dania asked the correct questions to understand my motivation. A great experience in buying a new car. More

All the personnel were friendly, helpful , professional. All the personnel were friendly, helpful , professional and wore safety masks. The showroom was setup for social distancing with hand sanitizer on eac All the personnel were friendly, helpful , professional and wore safety masks. The showroom was setup for social distancing with hand sanitizer on each desk. FA Toyota got me the price I asked for in the vehicle I asked for specifically. And the entire purchased moved very quickly. There was no sitting around for hours waiting. More

Dania and the management staff did a great job! Dealership has a nice inventory. Make you feel comfortable and provide good customer service. Highly recommend! Dealership has a nice inventory. Make you feel comfortable and provide good customer service. Highly recommend! More