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Fred Anderson Toyota of Charleston

Charleston, SC

4.9
6,119 Reviews
Welcome to Our New Dealership Fred Anderson Toyota of Charleston is part of the Anderson Automotive Group, which has been serving the Carolinas since 1955. The Fred Anderson staff is totally committed to giving you fast and friendly service for all of your automotive needs. A big part of our commitment means looking for ways we can help make Charleston a better place to live. That's why Fred Anderson Toyota of Charleston recently sponsored the American Lung Association's Fight For Air Run/Walk, and the Charleston County Schools Music For Kids program. Better Trade-in Value We know that getting the most for your trade may well be the deciding factor in where you purchase a vehicle. So all of our expert appraisers are well-trained in evaluating vehicles. We use the latest regional and national vehicle data to see what your vehicle is worth locally and in other parts of the country, and whether or not we could sell your vehicle elsewhere. And if you bring in a written trade offer from Carmax, we guarantee to pay you more for your car -- or we'll pay you $100! All of this means Fred Anderson Toyota of Charleston offers you the most for your trade. For an estimate on what your vehicle is worth today visit the Fred Anderson Toyota of Charleston's Value Your Trade page today. Get Pre-Approved in Seconds | View Your Credit Score Whether you have good credit or bad credit, Fred Anderson Toyota of Charleston has a variety of financing options that will help get you driving in no time! We can show you how to lower your monthly payment with a Toyota Lease, and how to take advantage of the latest Toyota Rebates and Incentives. Fred Anderson Toyota of Charleston can also help you Get Pre-Approved In Seconds from the comfort of your own home. Now more than ever, we make it easy for you to get new and used car loans in Charleston SC. Online Service Scheduling The Fred Anderson Toyota of Charleston Service Department gives you the ability to schedule all of
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2100 Savannah Hwy

Charleston, SC

29414

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Showing 6,119 reviews

December 22, 2020

Jeremy and team were wonderful to work with. My work schedule didn't allow me to get there until near closing, but they stayed hours after they had to, making sure I got everything I needed. They don't More

by Sdballis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Worlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Fred Anderson Toyota of Charleston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 21, 2020

Andrey was a great help to us and we appreciate someone who is actually honest and isn't trying to get over on people. Thank you again More

by Wheelerkavan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Utnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrey Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 21, 2020

Jeremy helped us with our final decision ! We love our new car and thanks to him the experience was excellent!! Thanks so much! We appreciate everything More

by julievernetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Fred Anderson Toyota of Charleston responded

Thank you so much for leaving this awesome review. Jeremy truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 20, 2020

Faye did a great job thoroughly answering all my questions and wasn’t overly pushy. Awesome to work with and i would highly recommend to any friends/family More

by Mmirchin11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Worlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Fred Anderson Toyota of Charleston responded

We cannot thank you enough for your wonderful review of Fred Anderson Toyota of Charleston and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 17, 2020

Stay away from this place!!! I purchased a 2020 TRD 4 months ago with extra warranty and had it towed in for Brake Fluid leaking. The service Department said it is not covered under warranty (wheel Cylin More

by n.bristow4369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Rhoads
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Fred Anderson Toyota of Charleston responded

Mr. Bristow, I apologize you’re upset but unfortunately this isn’t true. The vehicle you are speaking of went almost 20000 miles and Toyota has no records of maintenance within that time. The vehicle was driven very hard and the brakes were worn down in the meantime. The warranty on the vehicle does not cover west and tear. As a result, we are not able to cover this under warranty. If you’d like an explanation again of the facts, please don’t hesitate to contact us. Melissa Vitez Customer Relations Manager 843-614-6247 mvitez@anderson-auto.net

Dec 22, 2020 -

n.bristow4369 responded

You don't have a clue, your dealership does NOT stand behind a brand new truck. The point is the Truck is 4 months old and the right rear wheel cylinder was leaking brake fluid and caused the shoes to wear and you guys will NOT stand behind it.....Then you guys give me a parts estimate of $2,600.00 not including labor (WOW) for a rear brake job, let me behind over & hand you a bottle of lube. No thanks, truck is repaired with brand new parts & labor for $476.32, that's screwing your customers. Never again will we return to you guys!!!!

December 16, 2020

JJ was very helpful in the purchase of our Highlander. Overall I have preferred Fred Anderson and staff over the other Toyota dealer in the area. More

by bjones12142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Kasarjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Fred Anderson Toyota of Charleston responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 15, 2020

JJ was exceptional! He was extremely patient, friendly and made the car buying process easy! I would highly recommend him to my friends and family! More

by LL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Kasarjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Fred Anderson Toyota of Charleston responded

We cannot thank you enough for your wonderful review of Fred Anderson Toyota of Charleston and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 14, 2020

This is my second vehicle I have purchased from Fred Anderson Toyota of Charleston; both times from Faye & Don. It’s becoming less frequent that dealerships have return customers, as we, the consumer, a More

by ktr0n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hesher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Utnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John - bodywork
Dec 16, 2020 -

Fred Anderson Toyota of Charleston responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Fred Anderson Toyota of Charleston. We can’t wait to see you for your next servicing appointment! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 14, 2020

ALL 3 OF THESE PEOPLE WERE ABSOLUTELY AMAZING, I NEVER ONCE FELT PRESSURED, ALL WERE VERY PATIENT IN MY DECISION MAKING. VERY INFORMATIVE! DEFINITELY WILL BE GOING BACK IN YEARS TO COME, THANKS FOR BEING More

by KATIE MCMILLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hesher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Worlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Simoneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DON
Dec 16, 2020 -

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 12, 2020

I purchased a 2021 Camry and spent most of the day working with Melissa Munian (I would have rated her 5 stars but she is not listed under the sales department) and sales manager Blake Dunn. Buying a More

by chrishenck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Fred Anderson Toyota of Charleston responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

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