Fred Anderson Toyota of Asheville

Easy to work with, they didn’t hound me in the parking lot like a lot of places do. When they didn’t have the vehicle I wanted they found it for me! lot like a lot of places do. When they didn’t have the vehicle I wanted they found it for me! More

Jesus was wonderful as I was quite anxious at the prospect of buying a car. I wish that the tinting and accessory package was done prior to final pickup of the vehicle. I-26 is awful, and in my opi prospect of buying a car. I wish that the tinting and accessory package was done prior to final pickup of the vehicle. I-26 is awful, and in my opinion this extra trip could have been avoided. There appears to be communication issues with your service department. I showed up for scheduled appt on Wednesday for accessory package/tinting to be told that tinting would be done another day. Thankful, Jesus got this straightened out and tinting was completed. More

The sales associate that I worked with was awesome! Austin answered all of my questions. He was very knowledgeable and very efficient. I arrived at Fred Anderson shortly after 1:00 on a busy Saturday a Austin answered all of my questions. He was very knowledgeable and very efficient. I arrived at Fred Anderson shortly after 1:00 on a busy Saturday afternoon. I drove off the lot in my new RAV 4 hybrid just 2 hours later. The appraisers at the dealership looked at my Forester. I was very happy with the trade-in amount. Crystal Massey took care of my first internet inquiries, called me right away, and set up my test drive appointment. I got exactly the car I wanted--the trim level, color, and price. Fred Anderson has a great inventory and also plenty of staff to answer questions and provide assistance. My one complaint is related to financing but this is controlled by Toyota and not the dealer. There is a $500.00 penalty if you choose to outside finance instead of financing through Toyota. Special kudos to Austin and Crystal. Five stars all around. More

Went to look at the 2022 4Runner and loved it. Eric was the sales person who helped usX and from start to finish he was very professional and helpful. The process was so easy. This is our second purchase f the sales person who helped usX and from start to finish he was very professional and helpful. The process was so easy. This is our second purchase from Fred Anderson, and both times have been very easy. More

Very nice staff, quick and courteous service and a professional team made my experience here a pleasure. professional team made my experience here a pleasure. More

Very courteous people. Pleasant contact with with salesperson and finance Bo and Holden were wonderful to work with salesperson and finance Bo and Holden were wonderful to work with More

This was my first experience shopping totally online. The process we easy and fast. A few phone calls, a few text and my car arrived in my driveway. Absolutely the way to go during this pandemic. process we easy and fast. A few phone calls, a few text and my car arrived in my driveway. Absolutely the way to go during this pandemic. More

We became concerned about our 2003 Pontiac Aztek surviving much longer. It became obvious that it was going to be a challenge to purchase a vehicle during this time of the China Virus, with the sho surviving much longer. It became obvious that it was going to be a challenge to purchase a vehicle during this time of the China Virus, with the shortage of vehicles available. Our son has a degree in automobile mechanics and we relied on his knowledge, research and input to help us determine what vehicles might be suitable for us--the Toyota RAV4 was on the top of the list! After driving a friend's Toyota RAV4, we decided that this was going to be our next vehicle and began to search for one. We saw some used RAV4s at the dealership and opted to purchase a new one instead. We worked with Conner Davis and even called other dealerships in the Southeastern Region to try to locate what we wanted. In doing so, we quickly realized that some of those dealerships were only interested in "selling" a vehicle--not the customer. Conner worked very diligently to secure the vehicle we were interested in, not just any vehicle he could find. He kept us informed throughout our 2 month "adoption" proceedings. Gabe Offerman in the Finance Department was great at helping us figure out what extended services contracts might meet our needs--without any pressure! This was, by far, the most pleasant vehicle purchasing experience we have been involved in! We will definitely recommend Fred Anderson Toyota of Asheville to our friends and neighbors! More

No pressure. Very low key and knowledgeable. Explained features of the vehicle and made sure I was comfortable enough to drive features of the vehicle and made sure I was comfortable enough to drive More

Wonderful car buying experience! Staff are attentive, respectful and they really go the extra mile for you. We look forward to getting our new car serviced at Fred Anderson Toyota. respectful and they really go the extra mile for you. We look forward to getting our new car serviced at Fred Anderson Toyota. More