Fred Anderson Toyota of Asheville | Page 7

Extremely helpful in each level of the process. Patient in times I needed to step out to make a phone call. Friendly; personable. Thorough in all aspects of finding the right fit for me. in times I needed to step out to make a phone call. Friendly; personable. Thorough in all aspects of finding the right fit for me. More

Worst dealership I ever been to. It seemed like they were doing me a favor. doing me a favor. More

Josh and Alex bent over backwards to help me buy my car and get it off the lot! and get it off the lot! More

All in all I am pleased with my purchase however some important figures were not included in the sales contract which led to some confusion by me and most of the staff I spoke with when trying to resolve important figures were not included in the sales contract which led to some confusion by me and most of the staff I spoke with when trying to resolve the issue Just two figures on the sales contract and there wouldn't have been any issue. Most of the staff was kind and pleasant More

Evidently they don’t care or listen to anything the customer requests. My brakes were very unsafe and after one whole day with numbers attempts to contact them. I got a call from service advisor saying customer requests. My brakes were very unsafe and after one whole day with numbers attempts to contact them. I got a call from service advisor saying they would need to keep till Monday. This is after one whole day of my vehicle being there. We knew it was the brakes why is it not being worked on? But, they came up with about three other “possible future issues” I might want to consider having fixed. Thanks for nothing. The service manager was very dismissive when I tried to say just fix the problem I brought it in for. I wish I had just had it towed to a different dealership as I have heard horror stories about Fred Anderson. I will not make the same mistake next time! More

Very effective staff and easy to work with. They are definitely caring and personable making it an enjoyable experience! Bryan Alvarez was especially helpful in this entire process! I am a loyal custo definitely caring and personable making it an enjoyable experience! Bryan Alvarez was especially helpful in this entire process! I am a loyal customer and will continue to be. More

Very very helpful in getting what I wanted.. I love my new Rav4.. Everyone was very professional.. Got a great deal and great rate.. Love you Fred Anderson Toyota of Asheville.. Thank you.. new Rav4.. Everyone was very professional.. Got a great deal and great rate.. Love you Fred Anderson Toyota of Asheville.. Thank you.. More

Every one was super nice, I got a great deal and I don't think I have ever purchased a new car in an hour, but that is all the time it took. Go see Austin, super nice salesman. think I have ever purchased a new car in an hour, but that is all the time it took. Go see Austin, super nice salesman. More

I do not recommend purchasing a vehicle from Fred Anderson of Asheville NC Worst car buying experience ever. Anderson of Asheville NC Worst car buying experience ever. More

I have had many problems working with finance department of this business. They are the least customer friendly company I have dealt with in many years. Will not purchase another vehicle from them. of this business. They are the least customer friendly company I have dealt with in many years. Will not purchase another vehicle from them. More