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Fred Anderson Toyota of Asheville
Asheville, NC
336 Reviews
We're proud to be a member of the Anderson Automotive Group and offer Toyota of Asheville customers the full Fred Anderson Family Plan – valued at over $1,000 in first few years – It includes: 3 Day Peace of Mind Guarantee, Lifetime loaner vehicles, Lifetime oil changes, 30 Day / 1,000 mile Powertrain Guarantee, and Loyalty discounts – for qualifying vehicles (please see dealer for details).
Anderson Automotive Anderson Automotive Group is a family-owned and operated business in North and South Carolina. The group owns eight (8) dealerships: Nissan stores in Asheville and Raleigh; Toyota stores in Raleigh, Sanford, Asheville - North Carolina, and Charleston SC; Prestige Subaru in Asheville, NC; and a Kia store in Raleigh, NC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 336 reviews
December 17, 2021
Took my 4Runner into service department on Dec 10, 2021 because it had a recall and I needed it to be inspected. Got texts and calls about changing fluids, replacing fuel pump and replacing rear brakes fr because it had a recall and I needed it to be inspected. Got texts and calls about changing fluids, replacing fuel pump and replacing rear brakes from service department. Car was there in service department all day and we picked it up at 3:00. Went today to buy my tag and I find out my 4Runner was not inspected. If you can call me about all the other things that were expensive to fix then you should have been able to do the inspection. Another trip from Madison County to find out why I couldn’t get my tag and had to wait for the 4Runner to be inspected and now I will have to wait again in line to buy the tag. I consider this poor service More
by dmvanhook2873
Employees Worked With
Do not have a name
December 15, 2021
A very large dealership with extra amenities not available at smaller dealers. Comfortable surroundings. Sales rep was very well-versed in the products and no pressure salesmanship, just pure infor available at smaller dealers. Comfortable surroundings. Sales rep was very well-versed in the products and no pressure salesmanship, just pure information. I am very satisfied and I bought a very nice vehicle. More
by Acw
Employees Worked With
Brandon lance
December 12, 2021
Fred Anderson Toyota in Asheville has been my auto service provider for several years and I highly recommend their service department. Just bought a new Toyota (RAV4) and had a great experience with t service provider for several years and I highly recommend their service department. Just bought a new Toyota (RAV4) and had a great experience with their sales team as well. More
by Beth.parsons29
Employees Worked With
Quillan Manning
December 11, 2021
Excellent salesman and finance representative. I was not pressured to buy. Salesman knew the car well and was able to give me choices in my process of buying pressured to buy. Salesman knew the car well and was able to give me choices in my process of buying More
by Sbrown
Employees Worked With
Michael Owenby Nick , Gabe Offermann
December 11, 2021
Took car there to perform major repairs. In addition, Anderson listed "must dos". Everything was quoted at $5700. Went somewhere else and had everything fixed perfectly for $1900. Many of the repairs Anderson listed "must dos". Everything was quoted at $5700. Went somewhere else and had everything fixed perfectly for $1900. Many of the repairs Anderson quoted were embellished as being more involved. I'd give them zero stars if I was able. In my opinion they're dishonest. More
by Tedpark1966
Employees Worked With
Tyler D Myers
December 09, 2021
Extremely helpful in each level of the process. Patient in times I needed to step out to make a phone call. Friendly; personable. Thorough in all aspects of finding the right fit for me. in times I needed to step out to make a phone call. Friendly; personable. Thorough in all aspects of finding the right fit for me. More
by Jewaroux
Employees Worked With
Zack, Bo Ph, , Gabe Offermann
