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Fred Anderson Toyota of Asheville
Asheville, NC
336 Reviews
We're proud to be a member of the Anderson Automotive Group and offer Toyota of Asheville customers the full Fred Anderson Family Plan – valued at over $1,000 in first few years – It includes: 3 Day Peace of Mind Guarantee, Lifetime loaner vehicles, Lifetime oil changes, 30 Day / 1,000 mile Powertrain Guarantee, and Loyalty discounts – for qualifying vehicles (please see dealer for details).
Anderson Automotive Anderson Automotive Group is a family-owned and operated business in North and South Carolina. The group owns eight (8) dealerships: Nissan stores in Asheville and Raleigh; Toyota stores in Raleigh, Sanford, Asheville - North Carolina, and Charleston SC; Prestige Subaru in Asheville, NC; and a Kia store in Raleigh, NC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 336 reviews
December 12, 2017
Tundra sold with Highway Tread Tires? I bought a $43000 2018 Tundra & they wouldn't even swap the "highway tread" tires out for some "all terrain" tires. I was told I would be given a $50 I bought a $43000 2018 Tundra & they wouldn't even swap the "highway tread" tires out for some "all terrain" tires. I was told I would be given a $50 credit if I wanted to buy more suitable tires. What??? I just spent $43 Grand & I'm expected to buy AT tires for it? The people at Fred Anderson are all nice until they get you out the door then" they don't know you." I would not recommend this dealership. Do yourself a favor-drive the extra 25 minutes and go to Bryan Easler. More
by Shockedin2017???
Employees Worked With
Lori Brady
December 08, 2017
good service, just took a while I will miss my Yaris, but I love my Rav4. Great service and people. I will definitely buy again from you all. See ya soon for service. I will miss my Yaris, but I love my Rav4. Great service and people. I will definitely buy again from you all. See ya soon for service. More
by Barbara E Connell
Employees Worked With
Phil Morgan, Mark Sexton
November 29, 2017
Best car buying experience ever!!! Well worth the drive from Ringgold, GA to Asheville to buy my 2018 4Runner! Lori Brady is awesome! I ordered my car in October and picked it up the Well worth the drive from Ringgold, GA to Asheville to buy my 2018 4Runner! Lori Brady is awesome! I ordered my car in October and picked it up the day before Thanksgiving! Everyone was very friendly and helpful! I highly recommend this dealership! More
by kaybeau18
Employees Worked With
Lori Brady
November 29, 2017
Absolutely awesome I have purchased many automobiles in the past. This was by far the best purchasing experience. Good pricing, inventory, facilities and most importantl I have purchased many automobiles in the past. This was by far the best purchasing experience. Good pricing, inventory, facilities and most importantly the staff. Hats off to Aaron Sumner. He was knowledgeable, courteous and patient during the process. I live four hours away from Asheville and already I've been telling my friends " it's worth the drive. R Cole More
by Toyota guy.Ray
Employees Worked With
Aaron Sumner
October 31, 2017
Easy transaction Best car buying experience we’ve ever had. Greeters, salesman, financial rep were all pleasant and no pressure. Ordered vehicle and it was delivered Best car buying experience we’ve ever had. Greeters, salesman, financial rep were all pleasant and no pressure. Ordered vehicle and it was delivered on time. More
by Auburn
Employees Worked With
Allen Blakemore
October 09, 2017
no longer give free tire rotations after buying tires When I bought tires at Jim Barkley I was given free tire rotations. I bought tires from Fred Anderson and when returned for service was informed no fr When I bought tires at Jim Barkley I was given free tire rotations. I bought tires from Fred Anderson and when returned for service was informed no free tire rotations! If I had known this I would have bought them else where! I won't be back! More
by Sharon
Employees Worked With
Phil Morgan, Mark Sexton
October 01, 2017
Easy, friendly and a great staff. I got the deal I was looking for, with ease of pricing and the options I was wanting. Highly recommend this dealership. Sales staff was knowledgeable I got the deal I was looking for, with ease of pricing and the options I was wanting. Highly recommend this dealership. Sales staff was knowledgeable and no pressure. More
by Dwayne Briggs
Employees Worked With
Scott Gray
September 27, 2017
Service department very inefficient, rude, & disrespectful This service department is a mess. I bought a truck from this place nearly a year ago, and since it's changed ownership, it has sucked royally. I made This service department is a mess. I bought a truck from this place nearly a year ago, and since it's changed ownership, it has sucked royally. I made an appointment for routine maintenance that my truck happily informs me about. Upon making the appointment I had first choice. The whole day was open at that point. Ok, 9:00 a.m. Just as they did the previous visit (and the time before that), they direct me to the wrong line. Therefore I wait in one line for a bit (thinking "oh, it should be alright. I have an appointment), then when I finally get up there I'm told "oh you need to swing around and get in the other line." Annoyed, I do so only to find the line backed up into the road. I wait. I wait. Finally after being ignored for a long time, around 9:20 someone finally asks if I need anything. I tell them I have a 9:00 appointment, but was directed to the wrong line. I get a response with something like "Oh well it's gonna be a while." I then ask what's the point of making appointment if I have to wait with all the other walk ins. The guy them reassures me that I'll get a guaranteed spot and it should take them less than an hour. I get out of the truck only to hear the guy's coworker say to him to just pull that one up there because "we're all out of appointment spots." That's crap. Dude just lied to my face. I sat and looked at my truck in the lot waiting for nearly 3 hour, because it hasn't even been started on. Eventually they got it up and said I needed an alignment (not covered). There's an easy $100 for them. Then when all done, no one directed me to my truck. I had to go looking for it. I actually intentionally set off the alarm with the key just to locate it. When I got in, the boneheads left my freaking headlights on. This place has got no organization and a bunch of yahoos working it. No communication with customers. They never properly tell me which service section to go to. Some of them are just plain rude. EVERY time I make an appointment I'm directed to the wrong place. This place needs a managerial overhaul. I do not recommend this place. Very inconvenient and disrespectful to customers. Honestly I'd rather have them say, "we screwed it up" rather than tell me some bs. More
by Pandionwater
Employees Worked With
Didn't give a name.
September 23, 2017
Friendly I had a wonderful experience with Lori Brady while purchasing my 4Runner. She is both professional and kind. I would highly recommend her to anyone. I had a wonderful experience with Lori Brady while purchasing my 4Runner. She is both professional and kind. I would highly recommend her to anyone. More
by LZH
Employees Worked With
Lori Brady
September 23, 2017
Tacoma TRD Off Road Mr Aaron Sumner excellent salesperson to work with , ( this is the third purchase I have made with his help ). Also vehicle is excellent product excep Mr Aaron Sumner excellent salesperson to work with , ( this is the third purchase I have made with his help ). Also vehicle is excellent product except for area on driver side window molding which has become separated and will need attention. Pricing excellent along with all other persons I came in contact with when purchasing. More
by CNSJEA
Employees Worked With
Mark Sexton
