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Fred Anderson Toyota of Asheville
Asheville, NC
336 Reviews
We're proud to be a member of the Anderson Automotive Group and offer Toyota of Asheville customers the full Fred Anderson Family Plan – valued at over $1,000 in first few years – It includes: 3 Day Peace of Mind Guarantee, Lifetime loaner vehicles, Lifetime oil changes, 30 Day / 1,000 mile Powertrain Guarantee, and Loyalty discounts – for qualifying vehicles (please see dealer for details).
Anderson Automotive Anderson Automotive Group is a family-owned and operated business in North and South Carolina. The group owns eight (8) dealerships: Nissan stores in Asheville and Raleigh; Toyota stores in Raleigh, Sanford, Asheville - North Carolina, and Charleston SC; Prestige Subaru in Asheville, NC; and a Kia store in Raleigh, NC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 336 reviews
February 23, 2020
Tyson was very straight forward and helpful with my purchase of a 2020 Tacoma Sport. He took the time to make sure i was happy. No pressure sales, very friendly purchase of a 2020 Tacoma Sport. He took the time to make sure i was happy. No pressure sales, very friendly More
by bigtwin107
Employees Worked With
Tyson Tomberlin
February 21, 2020
Tony Rossi was very helpful in working with me to find the perfect car. He worked extra hours to accommodate my crazy schedule and was patient with me throughout the process. Very thankful for him and the the perfect car. He worked extra hours to accommodate my crazy schedule and was patient with me throughout the process. Very thankful for him and the entire team at Fred Anderson Toyota, they do an excellent job. More
by Kodiak
Employees Worked With
Tony Rossi, Gabe Offermann
February 17, 2020
Ben was a great person to deal with. I went in not knowing what I wanted, but knowing I had descent credit. In less than a week, we found the perfect car. knowing what I wanted, but knowing I had descent credit. In less than a week, we found the perfect car. More
by flutterbyluv
Employees Worked With
Ben, Gabe Offermann
February 15, 2020
Purchased a RAV 4 with th help of Salesman, Steve Troia. Steve was most helpful as I was trying to decide about my purchase. He took time to cover all I needed to know, was patient and so courteous. After p Steve was most helpful as I was trying to decide about my purchase. He took time to cover all I needed to know, was patient and so courteous. After purchasing my vehicle, he has kept in touch, answered my questions promptly, and even called to remind me that my free oil change was due. I would recommend Steve without hesitation to anyone looking to purchase a Toyota. More
by Denise D
Employees Worked With
Steve Troia
February 15, 2020
Easy to talk to and work with. Fast and hard working to get you just what you want. Stayed late to finish up so I did not have to make another trip get you just what you want. Stayed late to finish up so I did not have to make another trip More
by fugitiverun1
Employees Worked With
Gabe Offermann
February 14, 2020
I have purchased several used cars here, and the latest purchase was a 2019 Highlander. Each time, Macon Cutshall was my salesman. He is wonderful to work with. He makes your buying experience a true joy. purchase was a 2019 Highlander. Each time, Macon Cutshall was my salesman. He is wonderful to work with. He makes your buying experience a true joy. More
by S.glover
Employees Worked With
Macon Cutshall, Gabe Offermann
January 24, 2020
Loved my salesman We did a sign and drive by sending in our paperwork ahead of time. Everyone way great, especially our sales rep Adam. Also Josh the finance guy expl We did a sign and drive by sending in our paperwork ahead of time. Everyone way great, especially our sales rep Adam. Also Josh the finance guy explained everything and gave us options. I had to order my car because it’s a premium color and Adam made should that it was held for me, even though other people wanted to drive it once it finally arrived. I’ll be using the dealership for service as well. More
by Helensullivan215
Employees Worked With
Adam Rice
January 15, 2020
We were in the market to buy a new vehicle. I had heard very negative reviews of Fred Anderson Toyota, but figured we would try them out and form our own impression. I should have listened to the poor revi very negative reviews of Fred Anderson Toyota, but figured we would try them out and form our own impression. I should have listened to the poor reviews from the get go. To start with we showed up and found a vehicle we were interested in. We stood in the parking lot 30 minutes waiting on someone to come help us (3 sales representatives stood out front and watched us while they smoked). Once one did come help, he acted as if he didn’t care if we bought the vehicle or not. We test drove the vehicle (we were pleased with the vehicle) and came back to discuss numbers. The sales representative basically pushed my wife out of the way to get into the sale office door before she did. When running the numbers they attempted to give as an extremely unacceptable offer for trade in on our current vehicle ($4900 less than Bryan Easler). I questioned this offer they made and he said he would go get his sales manager. The sales manager was rude from the very beginning. He was determined to prove me wrong and show why they were going to sell me an over priced vehicle. We walked out and it was the best decision I have ever made. If you want to be treated fair and honest take your business to Bryan Easler Toyota. Friendly staff, honest dealings, and they acted as if we were the biggest priority that had ever walked through the door . Jeremiah held the door for me and my wife and offered snacks and drinks while we waited. David the sales manager was forward with his prices and did anything he could to make us happy. Mike was the finance officer and made the final dealings painless. Please take my advise and DO NOT go to Fred Anderson. Pass this along to anyone that is in the market for a new vehicle. More
by L Miller
Employees Worked With
Ethan
January 13, 2020
Service tech left out 3 bolts on front plate during Service tech left out 3 bolts on front plate during routine service. Returned to dealership which is 90 miles round trip to have Michael (Service Ad Service tech left out 3 bolts on front plate during routine service. Returned to dealership which is 90 miles round trip to have Michael (Service Advisor) be rude when I brought it to his attention. More
by Tommy
Employees Worked With
Michael Taylor
